Senior Lead Infrastructure Engineer

JPMorgan Chase & Co. • Jersey City, NJ

6h • $161,500 - $210,000

About The Position

As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Technology End User Compute team, you will bring deep and broad knowledge of software, applications, and technical processes across multiple disciplines, with specialization in an infrastructure domain. You will drive programs or initiatives involving multiple technologies and applications, contribute to thought leadership, and help shape infrastructure engineering practices in support of business needs.

The role focuses on complex infrastructure analysis and problem-solving, modernizing technology processes, and delivering programs in accordance with compliance, risk, security, resiliency, and business requirements. You will use enterprise-authorized AI capabilities to support analysis and documentation, validate AI-assisted recommendations, and apply those capabilities in ways that protect sensitive data and maintain traceability and auditability.

Requirements

• Formal training or certification in infrastructure engineering concepts and at least 5 years of applied experience.
• Knowledge of one or more infrastructure engineering areas, such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
• Experience with Palo Alto in large-scale, multi-region enterprise deployments.
• Experience with Zero Trust and SSE/SASE architectures for end-user connectivity.
• Experience integrating endpoint, identity, SIEM, and network security controls for governed operations.
• Hands-on experience deploying and supporting Palo Alto firewalls, Prisma services, and Strata Cloud Manager in enterprise environments.
• Experience with operational discipline in incident, problem, and change management and audit-ready documentation.
• Demonstrated experience using enterprise-authorized AI capabilities to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalate when uncertain, and ensure outcomes meet resiliency, security, and auditability expectations.
• Deep knowledge of cloud infrastructure and multiple cloud technologies, including the ability to operate in and migrate across public and private clouds.

Nice To Haves

• Familiarity with API-driven automation, policy validation, and CI/CD-aligned infrastructure workflows.
• Proven leadership in geographically distributed, follow-the-sun support models.

Responsibilities

• Apply deep technical expertise and problem-solving methods to analyze complex data and systems, anticipate issues, assess upstream and downstream implications, and advise on mitigation actions.
• Use enterprise-authorized AI capabilities to accelerate infrastructure-signal analysis and document mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
• Work with other platforms to architect and implement changes that resolve issues and modernize organizational and technology processes.
• Drive results and implement multiple complex programs.
• Drive thought leadership within the product line.
• Deliver infrastructure engineering in accordance with business requirements, compliance standards, risk and security requirements, and business objectives.
• Lead reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable, auditable, and aligned with resiliency and security expectations.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed