Infrastructure Engineer Lead

Bank of America•Pennington, AL
•$108,100 - $165,200•Onsite

About The Position

At Bank of America, this role supports the company’s purpose of helping make financial lives better through responsible growth and a culture of inclusion, collaboration, and teammate well-being. The company has an in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs. The Infrastructure Engineer Lead is responsible for infrastructure tool and service designs within technical domains, following architectural governance, standards, and policies. The role facilitates deployment of tools and services by leading solution development and maintaining templates, playbooks, and automation used during implementation. It requires expertise in technical domains, breaking objectives into work units, improving delivery efficiency, and promoting sound design, engineering, and organizational practices. The position is responsible for deployment, middleware, and environment management for lower-level test and production environments. It supports code deployment and production-code retrofits, releases and upgrades, incident analysis and resolution, production monitoring, and continuous improvement across testing and production environments. The role also helps translate application and business requirements into technical guidance, evaluates technology products and solutions, and mentors infrastructure resources on service and application integration validation practices. The position is based at 1300 American Blvd, Hopewell Building 3, Pennington, New Jersey. The listed schedule is first shift, 40 hours per week.

Requirements

  • 10+ years of experience working with various IIS versions on various Windows servers and integrating .NET applications.
  • 10+ years of Unix/Linux system administration experience with RHEL.
  • 5+ years of experience administering JBOSS, Tomcat, WebSphere, and WebLogic application servers.
  • 5+ years of experience administering web servers such as Apache and IHS, and messaging using JMS.
  • Strong knowledge of TCP/IP, DNS, DHCP, firewalls, and local and global load balancing.
  • Experience with continuous-deployment tools such as Ansible Tower, Jenkins, and Digital.ai Release, and with DevOps.
  • Ability to troubleshoot application integration issues in Windows and cross-platform environments.
  • Expertise in analyzing logs.
  • Ability to troubleshoot .NET-based web application integration issues, including database connectivity issues in Windows environments.

Nice To Haves

  • PowerShell scripting experience or knowledge.
  • Experience with Windows and third-party schedulers such as Autosys.
  • Hands-on experience with F5 devices such as Global Traffic Manager and Local Traffic Manager.
  • Experience with tools such as Autosys, Splunk, Wireshark, WinSCP, OpenSSH, and static content distribution tools.

Responsibilities

  • Manage deployment, middleware, and environments for lower-level test and production environments.
  • Deploy code and/or retrofit production code.
  • Work with Architecture, Technology Infrastructure, Development, and Testing teams to support integrated and independent releases, software and hardware upgrades, and server upgrades.
  • Troubleshoot, analyze, research, and resolve issues using advanced query and programming skills; conduct root cause analysis for incidents and problems.
  • Partner with subject matter expert teams to identify causes and resolutions for escalations involving technology supported by partner teams.
  • Monitor environments during releases or independent changes and track changes to production environments.
  • Identify and implement improvements across relevant areas.
  • Debug and troubleshoot performance and software issues.
  • Manage changes, defects, and projects across testing and production environments.
  • Confirm that application and business requirements are translated into technical definitions, reference models, blueprints, and playbooks that guide development and integration of technology solutions.
  • Contribute to creating or selecting functional and non-functional product evaluation requirements within and across domains.
  • Review and potentially develop software solutions to reduce manual, repeatable work or inefficient processes.
  • Review and guide evaluation of reference models, blueprints, and playbooks, and execution of on-site evaluations of third-party products being considered for firm adoption.
  • Mentor and assist Infrastructure resources on infrastructure services and application integration validation methods and tools to ensure solutions comply with enterprise system design and engineering standards.
  • Promote an inclusive and healthy working environment and help resolve organizational impediments and blockers.

Benefits

  • Paid time off.
  • Access to resources and support for employees.
  • Benefits eligibility.
  • Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line-of-business or group performance and contributions, and overall company success.
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