Senior Lead Digital Product Manager – Workplace Technology (WIM)
About The Position
Wells Fargo is seeking a Senior Lead Digital Product Manager to serve as the Workplace Technology Experience Lead for the Wealth & Investment Management (WIM) line of business. This is a senior, business‑facing product leadership role responsible for shaping, prioritizing, and delivering workplace technology experiences that support advisors, client‑facing teams, and investment operations in a highly regulated environment. This position will serve as the primary point of accountability between WIM leadership and Workplace Technology, acting as a strategic partner and advocate for employee and advisor technology needs. You will ensure those needs are translated into clear product strategies, disciplined prioritization, compliant delivery, strong adoption, and measurable business outcomes. Workplace Technology includes end‑user computing, collaboration and messaging platforms, regulated communications, shared services (print and audiovisual), and internally developed AI and productivity tools. The role requires close partnership with technology, operations, risk, compliance, legal, cyber security, and records management to ensure solutions are compliant by design, scalable, resilient, and aligned to enterprise standards. This role focuses on the “why” and “what” rather than solution engineering, with accountability for product direction, portfolio prioritization, and trusted advisory across the workplace technology landscape supporting WIM.
Requirements
- 7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education
- 4+ years of banking industry experience
- Bachelor’s degree in Business, Technology, Engineering, or a related field; advanced degree preferred
- Experience owning end‑to‑end product lifecycles for enterprise‑scale, user‑facing technology (50,000+ users preferred)
- Experience operating in highly regulated environments
- Strong understanding of workplace technology domains, including end‑user compute, collaboration and productivity platforms, regulated communications, and shared services (print and AV)
- Demonstrated ability to balance employee experience, security, cost, resilience, and operational simplicity
- Ownership of a product or service portfolio, including roadmap development and prioritization
- Strong trade‑off decision‑making skills grounded in business outcomes
- Experience defining success measures, tracking adoption, and driving value realization
- Experience designing products with built‑in controls, auditability, and evidentiary defensibility
- Ability to partner effectively with Risk, Compliance, Legal, Cyber Security, and Records Management without slowing delivery
- Skill translating regulatory requirements into practical, scalable product decisions
- Proven ability to influence without authority across senior business leaders, technology teams, and control partners
- Strong executive communication skills, including decision briefs and trade‑off discussions
- Experience managing competing priorities across diverse business groups and risk profiles
- Experience supporting wealth management or investment management users such as financial advisors, client service teams, portfolio managers, or investment operations
- Understanding of advisor productivity workflows, including secure collaboration, document management, and client communications
- Familiarity with data protection, client confidentiality, and supervision requirements in wealth and asset management environments
- Strong orientation toward improving advisor efficiency and client‑facing outcomes through workplace technology
Nice To Haves
- Advanced degree preferred
Responsibilities
- Act as the senior workplace technology partner for WIM, accountable for translating business needs into prioritized, outcome‑driven product strategies
- Develop and maintain a rolling 12–18 month workplace technology roadmap aligned to business strategy, advisor workflows, regulatory obligations, and enterprise standards
- Partner with WIM business leaders to understand advisor and client‑service workflows, productivity challenges, and risk considerations, translating insights into investment‑ready priorities rather than feature‑driven requests
- Lead portfolio prioritization and trade‑off discussions, aligning initiatives to firmwide strategy, capacity, and Run‑the‑Bank commitments
- Present decision‑ready options to senior stakeholders that clearly articulate value, cost, risk, and delivery trade‑offs
- Partner with Workplace Technology domain product owners (e.g., End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction while respecting ownership boundaries
- Ensure regulatory, risk, security, records management, and compliance requirements are embedded from inception into workplace technology initiatives
- Drive adoption and value realization by defining success measures, tracking outcomes post‑delivery, and partnering on communications and change management
- Act as a clear front door for WIM workplace technology needs, reducing fragmentation and aligning solutions to enterprise platforms
- Strengthen governance through effective decision forums, clear accountability, and consistent communications without unnecessary bureaucracy
- Serve as a trusted advisor to business, technology, and control partners across the WIM organization
Benefits
- Sponsorship is not available for this role
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
