Product Manager, Digital Workplace

College Board • New York, NY

1d • $80,000 - $157,000 • Remote

About The Position

As Product Manager, Digital Workplace, you will be responsible for defining how enterprise productivity and collaboration tools are used to support execution, decision-making, and leadership workflows across the organization. Reporting to the Senior Director, Digital Workplace, you will translate enterprise needs into clear use cases, product requirements, and adoption strategies—ensuring tools solve real problems and are used consistently. This role sits at the intersection of strategy, execution, and technology. You will work closely with leaders, staff, and enterprise partners to understand how work actually happens, identify friction points, and design practical digital solutions that improve clarity and productivity. You will partner with Technology to shape delivery while owning the business perspective: prioritization, intended usage patterns, and value realization. Our ideal candidate is a strong product thinker who is motivated by impact, not features. You are curious about how organizations work, disciplined about prioritization, and skilled at turning complex needs into simple, scalable solutions that people actually use.

Requirements

• 5+ years of experience in product management, digital workplace, business systems, or related roles within complex organizations.
• Experience defining and prioritizing enterprise use cases for productivity platforms or collaboration tools.
• A strong ability to translate business needs into clear product requirements, roadmaps, and backlogs.
• Experience partnering effectively with Technology teams to deliver solutions in matrixed environments.
• Comfort working with adoption and usage data to assess effectiveness, inform iteration, and drive value realization.
• A platform-agnostic mindset, with experience designing digital workplace solutions that prioritize business needs and user workflows over specific tools or vendors.
• Experience supporting organizations through significant digital workplace change, modernization, or platform transitions, with a focus on continuity, adoption, and minimizing disruption.
• A systems-oriented approach to digital work, understanding how tools, norms, and behaviors interact—rather than deep attachment to any single platform or product ecosystem.
• Strong stakeholder management skills and the ability to work productively across functions.
• Clear written and verbal communication skills, with the ability to explain complex ideas simply.
• A commitment to College Board’s mission and to improving outcomes for students.
• Authorization to work in the United States for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
• Clear and concise communication skills, written and verbal
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

Responsibilities

• Enterprise Use-Case Strategy & Prioritization (30%): Define and prioritize enterprise use cases with business outcomes for the productivity suite and collaboration tools, grounded in how leaders and staff actually execute work. Diagnose friction in core workflows (decision-making, coordination, information sharing) and translate those needs into clear, high-value use cases. Design and optimize end-to-end workflows across Digital Workforce platforms Make informed tradeoffs among competing enterprise needs, balancing impact, feasibility, and organizational readiness. Play a key role in evaluating, planning, and supporting major digital workplace platform transitions or capability shifts, with attention to sequencing, continuity, and adoption.
• Product Roadmap & Delivery Partnership (25%): Own the business roadmap and backlog for digital workplace capabilities, ensuring focus on the highest-leverage enterprise problems. Translate complex, often ambiguous enterprise needs into clear product requirements and user stories for Technology partners. Partner with Technology to align delivery timelines, scope, and tradeoffs, and to ensure solutions meet enterprise expectations for usability and coherence. Act as the primary business voice in product decisions, advocating for simplicity, consistency, and execution impact.
• Adoption, Enablement & Value Measurement (25%): Design adoption strategies that go beyond training to address behavioral change, leadership expectations, and day-to-day usage patterns. Use adoption and usage data, qualitative feedback, and enterprise signals to assess whether tools are solving the intended problems. Lead iteration cycles based on evidence, adjusting use cases, guidance, or priorities when solutions are not delivering value. Partner with enablement colleagues to ensure learning and onboarding reinforce intended ways of working.
• Governance, Standards & Risk Alignment (10%): Establish and maintain non-technical governance and intended usage patterns in partnership with Technology, Legal, Risk, and other stakeholders. Help leaders navigate tradeoffs between flexibility and standardization to reduce fragmentation and risk. Ensure digital workplace decisions align with enterprise standards, compliance expectations, and leadership practices.
• Cross-Functional Collaboration & Stakeholder Engagement (10%): Build trusted partnerships with Strategic Execution, Enterprise Rhythm & Leadership Enablement, and divisional teams to ensure tools support enterprise cadence and priorities. Engage leaders and staff as thought partners—listening carefully, setting expectations, and pushing for clarity when needs are underspecified. Communicate product decisions, changes, and rationale clearly to enterprise stakeholders.

Benefits

• College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education.
• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
• A job that matters, a team that cares, and a place to learn, innovate and thrive
• Annual bonuses and opportunities for merit-based raises and promotions
• A mission-driven workplace where your impact matters
• A team that invests in your development and success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees