Senior Lead Business Accountability Specialist

Wells Fargo•St. Louis, MO

1d•$159,000 - $279,000•Hybrid

About The Position

Wells Fargo is seeking a Senior Lead Business Accountability Specialist in Wealth & Investment Management (WIM), within the Chief Product Office’s Product Portfolio & Risk Management team. WIM provides wealth management, investment, planning, and retirement products and services. The Chief Product Office provides end-to-end product ownership, connecting business strategy, product management, technology delivery, change governance and execution, and ongoing risk and control oversight. This senior individual contributor role supports product portfolio and risk management functions, including portfolio governance, investment planning and prioritization, operating routines, business controls, audit readiness, and product risk governance. It partners across the organization to develop frameworks, processes, and governance that drive transparency, accountability, and effective execution across the product portfolio, aligned with enterprise expectations, regulatory commitments, business objectives, and CPO priorities. The role is based in Charlotte, NC; St. Louis, MO; Dallas, TX; Minneapolis, MN; or Des Moines, IA, and offers a hybrid work schedule. The position is not eligible for visa sponsorship and is subject to FINRA background screening and ongoing regulatory obligations. Base pay is $159,000–$279,000, with possible incentive opportunities. Eligible employees may receive a comprehensive benefits package.

Requirements

7+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Candidates must successfully complete and pass a background check before hire; the position is subject to FINRA background screening requirements and ongoing regulatory obligations.
Individuals subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer.
Employees affected by applicable policies concerning outside activities or personal investing must provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements.

Nice To Haves

Experience with Enterprise Change Management policies, processes, and governance requirements, including design, change readiness, and implementation requirements.
Experience overseeing RCSA and control activities, including control development and execution, risk identification and mitigation, issue remediation, monitoring, reporting, and regulatory or audit readiness.
Ability to provide risk and control expertise, direction, and escalation across complex business initiatives.
Executive communication and strategic problem-solving skills, including translating complex challenges into clear recommendations, influencing senior leaders, and driving alignment across Product, Technology, Risk, Compliance, Finance, Legal, Audit, and Operations.
Experience using artificial intelligence, automation, workflow technologies, or digital capabilities to improve operational effectiveness and business performance.
Experience influencing, leading, and negotiating with executives, senior business leaders, and partners to gain commitment and accomplish business goals.
Experience understanding and documenting unfamiliar processes, identifying key risks, evaluating controls, and consulting on remediation of control deficiencies.
Strong analytical and problem-solving skills, including experience using data to make strategic recommendations.
Knowledge of regulatory and compliance requirements affecting the financial services industry.
FINRA principal or supervisory registration, such as Series 9/10 and/or Series 24.

Responsibilities

Lead complex, cross-functional risk and business initiatives by connecting priorities, identifying risks and dependencies, and driving execution across Product, Technology, Risk, Compliance, Finance, Legal, Audit, and Operations.
Advise product owners on enterprise and WIM Change requirements, connecting dependencies across CPO, release timelines, and downstream impacts to identify and mitigate implementation risks.
Establish and lead governance routines, portfolio reporting, and executive-level insights to strengthen transparency, accountability, and informed decision-making.
Identify emerging risks, monitor key priorities, and ensure effective governance and oversight to drive risk transparency and business accountability.
Provide strategic risk and control guidance and credible challenge throughout the RCSA process.
Identify and drive opportunities to strengthen controls, simplify processes, improve documentation, reduce risk, and enhance operational effectiveness.
Oversee policy and procedure implementation and assess its adequacy and effectiveness in supporting business, risk, and regulatory requirements.
Lead and coordinate business responses to regulatory examinations, internal audits, and Independent Risk Management reviews, including documentation and remediation activities.
Oversee issue management, including root cause analysis, corrective action planning, remediation monitoring, and timely resolution of identified risks.
Prioritize and track the WIM risk and regulatory portfolio of change, including planning, stakeholder reviews, control performance, and leadership reporting.
Use data, automation, and AI-enabled solutions to enhance portfolio oversight, governance, reporting, issue management, and decision-support capabilities.
Build and maintain partnerships across business and functional teams, influencing senior leaders and executive management to drive alignment and advance strategic priorities.