Senior Lead AI Solutions Consultant

BrazeChicago, IL
Hybrid

About The Position

As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services. We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times, and is based in Chicago supporting our AMER region.

Requirements

  • Strong written and verbal English language skills are essential.
  • Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.
  • You lead with curiosity and have deep empathy for customers.
  • You have a demonstrated track record of persuading others.
  • An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
  • An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
  • Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
  • Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
  • Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
  • A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
  • Must be fluent in English, both written and verbal

Responsibilities

  • Represent BrazeAI product portfolio to our top prospects
  • Lead technical discussions on our cutting-edge data science and answering technical questions
  • Execute demos and proof of concepts, including facilitating integration, delivering results & insights
  • Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
  • Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
  • Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
  • Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
  • Support other team members across functions to develop their expertise and to inform future Braze product development

Benefits

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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