Senior Lab Manager

Coherent

37d • Onsite

About The Position

Plan, design, implement, and manage a customer-facing lab environment showcasing networking products and technologies, including servers, network switches, and supporting infrastructure such as monitoring tools. Define lab requirements, coordinate equipment procurement, and oversee installation, configuration, and operational readiness. Collaborate with internal teams to develop and deliver interactive demonstrations that highlight product capabilities and solutions. Partner with cross-functional teams to create and maintain passive product displays, including hardware setups and technical signage within the lab. Lead and support proof-of-concept (POC) trials for key customers focused on optical datacenter and communications products. Perform ongoing maintenance, upgrades, and optimization of lab systems and equipment to ensure reliability and relevance. Engage directly with customers during lab visits, providing technical expertise and coordinating responses to inquiries with internal stakeholders. Drive customer POC requirements through internal engineering and product teams to ensure successful execution. Gather and communicate customer feedback to relevant internal teams to inform product improvements and strategy. Provide technical and customer-facing support at industry events and trade shows as needed.

Requirements

• Bachelor’s degree in Engineering, Sciences, or a related field (or equivalent practical experience)
• 7+ years of experience in the communications and systems industry in technical roles
• Hands-on experience with servers, network equipment, operating systems, and management software required
• Strong problem-solving and technical troubleshooting skills in complex environments
• Strong technical and debugging skills related to the installation, configuration, and operation of servers, network switches/devices, and network test and monitoring equipment
• Hands-on experience troubleshooting systems, monitoring tools, and lab test environments
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Ability to work independently with minimal supervision while managing multiple priorities

Nice To Haves

• Master’s degree or higher preferred
• Customer-facing experience is a plus, with the ability to communicate technical concepts clearly and effectively
• Familiarity with optical networking equipment is a plus

Responsibilities

• Plan, design, implement, and manage a customer-facing lab environment showcasing networking products and technologies, including servers, network switches, and supporting infrastructure such as monitoring tools
• Define lab requirements, coordinate equipment procurement, and oversee installation, configuration, and operational readiness
• Collaborate with internal teams to develop and deliver interactive demonstrations that highlight product capabilities and solutions
• Partner with cross-functional teams to create and maintain passive product displays, including hardware setups and technical signage within the lab
• Lead and support proof-of-concept (POC) trials for key customers focused on optical datacenter and communications products
• Perform ongoing maintenance, upgrades, and optimization of lab systems and equipment to ensure reliability and relevance
• Engage directly with customers during lab visits, providing technical expertise and coordinating responses to inquiries with internal stakeholders
• Drive customer POC requirements through internal engineering and product teams to ensure successful execution
• Gather and communicate customer feedback to relevant internal teams to inform product improvements and strategy
• Provide technical and customer-facing support at industry events and trade shows as needed

Benefits

• All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
• Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
• Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.: I ntegrity – Create an Environment of Trust C ollaboration – Innovate Through the Sharing of Ideas A ccountability – Own the Process and the Outcome R espect – Recognize the Value in Everyone E nthusiasm – Find a Sense of Purpose in Work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior