Senior Lab Manager

Labcorp•Rogersville, TN
•Onsite

About The Position

Labcorp is seeking a Senior Laboratory Manager to join its team in Rogersville, Tennessee. The role directs daily technical and non-technical laboratory operations, manages staffing and production coverage, and oversees supervisors and departmental employees. The manager ensures the diagnostics laboratory meets client needs and corporate service metrics, resolves client and operational issues, and maintains compliance with applicable corporate, state, and federal requirements for safety, professional conduct, and quality of testing. The position also supports the development and implementation of laboratory procedures, equipment, and methods; hires and develops staff; promotes effective communication; investigates procedural deviations; and maintains technical knowledge in assigned laboratory departments. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexibility to work overtime or other shifts may be needed based on business requirements. Labcorp describes opportunities for growth, continuous learning, professional challenges, and meaningful work improving health and lives.

Requirements

  • Bachelor’s degree in Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology; non-traditional degrees with applicable science credits meeting CLIA standards may satisfy the education requirement.
  • At least 5 years of clinical laboratory testing experience.
  • Tennessee Supervisor License.
  • At least 1 year of experience supervising or leading a team.
  • Understanding of laboratory operations, policies, and procedures.
  • Experience working in a high-volume laboratory environment.
  • Strong working knowledge of CLIA, CAP, and relevant state regulations.
  • Proven success training and developing technical and non-technical employees.
  • Ability to work independently and within a team environment.
  • Computer proficiency and familiarity with laboratory information systems.
  • Strong attention to detail, communication, and organizational skills.
  • Ability to solve problems and provide solutions under minimal supervision.
  • Comfort making decisions in a changing environment.
  • Ability to handle the physical requirements of the position.
  • Ability to pass a standardized color blindness test.
  • Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

  • At least 1 year of experience managing people leaders.
  • ASCP or AMT certification.

Responsibilities

  • Direct daily technical and non-technical operational activities of the department.
  • Manage departmental staffing and monitor production schedules to ensure adequate coverage and appropriate use of overtime; adjust staffing as needed.
  • Supervise, train, and mentor supervisors, and oversee all departmental staff.
  • Ensure the diagnostics laboratory delivers service levels that meet client needs and corporate turnaround-time metrics.
  • Resolve client inquiries and operational issues promptly in consultation with relevant medical, technical, quality, management, laboratory, and corporate operations personnel.
  • Ensure compliance with corporate, state, and federal regulatory requirements related to personnel safety, laboratory testing quality, and professional conduct.
  • Assist with developing and implementing laboratory procedures and installing equipment and methods.
  • Manage staff hiring, performance management, training, and development.
  • Ensure effective communication with leadership, clients, sales, corporate operations, and departmental staff.
  • Conduct departmental meetings and ensure appropriate departmental communication.
  • Investigate deviations from established procedures and ensure effective corrective action.
  • Maintain technical knowledge in assigned laboratory testing departments.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability coverage
  • 401(k) plan
  • Paid Time Off (PTO) or Flexible Time Off (FTO), subject to schedule eligibility
  • Tuition reimbursement
  • Employee Stock Purchase Plan
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