Lab Manager

Labcorp•Johnson City, TN

18h•Onsite

About The Position

Labcorp is seeking a Laboratory Manager to join its team in Johnson City, Tennessee. The manager directs the department’s technical and non-technical daily operations, oversees staffing and production schedules, and leads supervisors and other departmental employees. The position ensures the laboratory delivers effective client service and meets turnaround-time metrics while complying with applicable corporate, state, and federal requirements for safety, quality, and professional conduct. The manager supports the development and implementation of laboratory procedures, equipment, and testing methods; hires, trains, develops, and evaluates staff; and maintains technical knowledge in assigned laboratory departments. The role also coordinates communication among leadership, clients, sales, corporate operations, and department staff, and investigates procedural deviations to ensure corrective action. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with flexibility to work overtime or other shifts based on business needs.

Requirements

Bachelor’s degree in chemical or biological science, clinical laboratory science, or medical technology; applicable science credits in a non-traditional degree may satisfy education requirements if they meet CLIA standards.
At least 5 years of clinical laboratory testing experience.
Tennessee Supervisor license.
At least 1 year of experience supervising or leading a team.
Understanding of laboratory operations, policies, and procedures.
Strong working knowledge of CLIA, CAP, and relevant state regulations.
Proven ability to train and develop technical and non-technical employees.
Ability to work independently and as part of a team.
Computer proficiency and familiarity with laboratory information systems.
Strong attention to detail, communication, and organizational skills.
Ability to solve problems and provide solutions under minimal supervision.
Comfort making decisions in a changing environment.
Ability to meet the physical requirements of the position.
Ability to pass a standardized color blindness test.
Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

At least 1 year of experience managing people leaders.
ASCP or AMT certification.
Experience working in a high-volume laboratory environment.

Responsibilities

Direct daily technical and non-technical department operations.
Manage staffing and monitor production schedules to ensure adequate coverage and appropriate use of overtime; adjust as needed.
Supervise, train, and mentor supervisors, and oversee departmental staff.
Ensure the diagnostics laboratory meets client needs and corporate service metrics, including turnaround time.
Resolve client inquiries and operational issues in consultation with relevant medical, technical, quality, management, laboratory, and corporate operations personnel.
Ensure compliance with corporate, state, and federal requirements related to personnel safety, testing quality, and professional conduct, including CAP, CLIA, state, and ISO requirements.
Assist in developing and implementing laboratory procedures and installing equipment and methods.
Hire qualified employees and manage performance, training, and development.
Maintain effective communication with leadership, clients, sales, corporate operations, and departmental staff.
Conduct departmental meetings and ensure appropriate communication within the department.
Investigate deviations from established procedures and ensure effective corrective action.
Maintain technical knowledge in assigned laboratory testing departments.