Senior Lab Manager

Coherent Corp. VietnamSanta Clara, CA
Onsite

About The Position

Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!

Requirements

  • Bachelor’s degree in Engineering, Sciences, or a related field (or equivalent practical experience); Master’s degree or higher preferred
  • 7+ years of experience in the communications and systems industry in technical roles
  • Hands-on experience with servers, network equipment, operating systems, and management software required
  • Strong problem-solving and technical troubleshooting skills in complex environments
  • Customer-facing experience is a plus, with the ability to communicate technical concepts clearly and effectively
  • Strong technical and debugging skills related to the installation, configuration, and operation of servers, network switches/devices, and network test and monitoring equipment
  • Hands-on experience troubleshooting systems, monitoring tools, and lab test environments
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
  • Ability to work independently with minimal supervision while managing multiple priorities

Nice To Haves

  • Familiarity with optical networking equipment is a plus

Responsibilities

  • Plan, design, implement, and manage a customer-facing lab environment showcasing networking products and technologies, including servers, network switches, and supporting infrastructure such as monitoring tools
  • Define lab requirements, coordinate equipment procurement, and oversee installation, configuration, and operational readiness
  • Collaborate with internal teams to develop and deliver interactive demonstrations that highlight product capabilities and solutions
  • Partner with cross-functional teams to create and maintain passive product displays, including hardware setups and technical signage within the lab
  • Lead and support proof-of-concept (POC) trials for key customers focused on optical datacenter and communications products
  • Perform ongoing maintenance, upgrades, and optimization of lab systems and equipment to ensure reliability and relevance
  • Engage directly with customers during lab visits, providing technical expertise and coordinating responses to inquiries with internal stakeholders
  • Drive customer POC requirements through internal engineering and product teams to ensure successful execution
  • Gather and communicate customer feedback to relevant internal teams to inform product improvements and strategy
  • Provide technical and customer-facing support at industry events and trade shows as needed

Benefits

  • competitive compensation program
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