Senior Key Account Manager
About The Position
We are Reckitt, home to the world's best-loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal, and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast-paced environment where cross-functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. As a Senior Key Account Manager with Reckitt, you’ll have the freedom to succeed. Reckitt is more than a company. We’re a growing community of over 40,000 diverse, talented entrepreneurs – driven by our purpose to protect, heal and nurture in the relentless pursuit of a cleaner healthier world. We work each day to ensure that access to high quality hygiene, wellness and nourishment is a right, not a privilege. Drawing on each other’s skills, working together and putting consumers and our people first, we strive to give each and every team member the Freedom to Succeed. To make this happen, we’ve created an environment where curiosity is encouraged, ideas are embraced, and ownership is given. Opportunities are everywhere, and ambitions grow. We are an organization that strives for excellence every day, serving our consumers and customers in a better way each day.
Requirements
- Bachelor’s degree in business, Marketing, Digital Commerce, IT, or related field; MBA preferred.
- 5–10+ years in e-commerce management, digital marketing, or online sales, preferably within FMCG or consumer-focused industries.
- Prior experience managing Amazon is highly desirable.
- Strategic and innovative thinking, commercial acumen, data analysis, project management, leadership, persuasive selling, proficiency with digital marketing tools, e-commerce platforms, and analytics.
- Leadership, objection handling and negotiation, influencing, collaboration, and stakeholder management skills.
- Ability to coach and lead a team to deliver growth.
- Advanced computer skills (Microsoft office, data transfer and data base).
Nice To Haves
- MBA preferred.
Responsibilities
- Own e-commerce P&L, forecasting, and growth plans aligned to revenue targets.
- Deliver performance insights to leadership.
- Partner with Media, Brand, and CX teams to optimize channel mix, campaigns, and ROI.
- Lead marketplace operations (Amazon 1P/3P), promotions, and conversion optimization initiatives.
- Drive repeat purchase and customer lifetime value through pricing, promotions, and performance tracking.
- Collaborate with retail partners to enhance digital shelf performance and support joint initiatives.
- Lead and develop a high-performing team, managing agencies and ensuring strong execution.
Benefits
- Parental benefits
- Employee Assistance Program to promote mental health
- Life insurance for all employees globally
- Global share plans
- Short-term incentives to recognize, appreciate and reward your work for delivering outstanding results
- Medical
- Prescription
- Dental
- Vision
- Disability insurance
- Paid time off for vacation, sick and Company recognized holidays
- 401(k) plan
- 16-week paid parental leave or 26 weeks for the birthing parent
- Adoption and fertility support
- Tuition reimbursement
- Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Senior
