Senior Key Account Manager

Sunrise Farms • Surrey, BC

7d • CA$120,000 - CA$150,000

About The Position

Sunrise Farms is seeking a results-driven Senior Key Account Manager to lead and grow the retail business, with a focus on national and large-format retailers. This role is responsible for delivering revenue, distribution, and growth targets through strategic account management, demand planning, promotional execution, and business development. The ideal candidate brings 5+ years of account management experience in grocery, ideally with a strong background in fresh food with a track record of success with major retail accounts.

Requirements

• 5+ years of account management experience in grocery, ideally with a strong background in fresh food categories
• Experience managing large retail accounts across grocery channels, with a focus on national retailers
• Strong strategic thinking, business acumen, and problem-solving skills
• Excellent planning, organization, and attention to detail; ability to operate well within a dynamic, fast-paced environment
• Self-motivated with the ability to prioritize, set objectives, and deliver results in a fast-paced environment
• Strong collaboration skills with customers, suppliers, brokers, and cross-functional internal teams
• Strong communication, relationship-building, and influencing skills
• Ability to prepare and deliver business reviews, category presentations, and strategic recommendations
• Post-secondary education in Business, Sales, Commerce, or a related field
• Intermediate to advanced proficiency in Outlook, Excel, and AI-enabled productivity tools
• Experience with ERP and CRM systems for customer management, forecasting, and reporting
• Valid driver’s license and access to a personal vehicle

Responsibilities

• Lead and grow key retail accounts, building strong customer relationships and delivering profitable sales growth
• Develop and execute joint business plans, pricing strategies, promotional calendars, and sales initiatives aligned with retailer objectives and company priorities
• Identify new opportunities, secure new listings, and expand distribution within national and large-format retail banners
• Support and participate in quarterly business reviews, assortment presentations, category review discussions, and new product opportunities with retail partners
• Analyze sales performance, market trends, and retailer insights to identify growth opportunities and improve account results
• Manage forecasting, trade spend, credits, deductions, understanding of supply and inventory planning
• Act as the primary day-to-day contact for retail customers, ensuring strong service, issue resolution, and cross-functional alignment
• Represent Sunrise Farms at retailer meetings, tradeshows, conventions, and industry events, as required
• Various projects, as required

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree