Senior Key Account Manager - Auto

Swarovski • Cranston, RI

2d • Hybrid

About The Position

The Senior Key Account Manager – Auto is responsible for managing and growing relationships with key automotive clients, ensuring strong commercial partnerships, and driving business performance. This role involves leading strategic account plans, negotiating business opportunities, monitoring market trends, and ensuring client needs align with Swarovski’s capabilities and business goals. The position offers a chance to shape and grow Swarovski’s presence within the automotive sector by building strategic partnerships with key accounts and influencing long-term commercial success.

Requirements

• Bachelor’s degree in business administration, Management, or a related field
• At least 5 years of relevant professional experience
• Strong negotiation and stakeholder management skills
• Retail experience, ideally within the automotive industry

Responsibilities

• Drive and strengthen long-term sales relationships with premium and luxury automotive manufacturers.
• Build and maintain senior-level relationships with key clients in the automotive industry, including regular engagement with top decision-makers across existing and prospective accounts.
• Develop accurate sales forecasts and budgets for the assigned area of responsibility, and monitor performance against defined business objectives.
• Define and execute pricing strategies, and support contract negotiations with customers and partners.
• Lead the acquisition and execution of large-scale projects with up to €200 million in turnover, ensuring close oversight of budgets, timelines, and quality standards.
• Deliver excellent customer service and maintain high levels of customer satisfaction to support long-term partnerships with luxury and premium OEM and Tier 1 clients.

Benefits

• Learning and career development programs
• Global employee assistance program (mental, physical, and emotional health, managerial support, financial and legal matters)
• Hybrid and flexible work options
• Paid volunteering leave
• Exclusive employee discounts on Swarovski products

What This Job Offers

• Job Type: Full-time
• Career Level: Senior