Senior IT Technology Specialist

Regeneron Pharmaceuticals

6d•$77,600 - $148,400•Onsite

About The Position

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Senior IT Technology Specialist to join our IOPS IT team, ensuring high-quality service delivery and driving IT and OT solutions across our industrial sites. In this role, you will serve as a Subject Matter Expert in IT/OT risk management, security, and operational excellence — identifying and mitigating risks, overseeing incident management, and ensuring compliance with regulatory and security standards — while collaborating with cross-functional teams, service providers, and third-party partners. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

Requirements

Deep experience with ITIL disciplines and service management in large-scale, diverse environments including incident management and escalation procedures
Experience with operating systems including Microsoft Windows and Linux, and virtualization platforms such as VMware
Proven problem determination and root cause analysis skills; excellent customer-facing, negotiation, and influencing skills with the ability to work effectively with global teams and third-party service providers
BS/BA in Information Technology or a related field
Senior: 5 years of experience delivering IT/OT services.
Principal: 8 years of experience delivering IT/OT services.
Strong GxP experience and experience in highly regulated environments required.
May consider equivalent combination of education and experience; level determined based on qualifications

Nice To Haves

Experience with monitoring and security tools such as Splunk, Claroty, and next-generation OT tools preferred

Responsibilities

Develop and implement strategies to identify, assess, and mitigate risks within IT and OT operations, ensuring alignment with organizational goals, compliance standards, and regulatory requirements; advise management and business owners on critical issues
Monitor endpoint security posture, respond to incidents, and coordinate remediation efforts; support IT/OT network segmentation initiatives in alignment with industry frameworks such as IEC 62443
Contribute to Enterprise Cyber Resiliency projects, enhancing the organization's ability to withstand, detect, respond to, and recover from cybersecurity incidents across IT and OT environments
Provide oversight and guidance for major incidents, ensuring coordination of resolving parties, effective stakeholder communication, and thorough post-incident review
Partner with service providers and third-party teams to ensure quality of service, highest levels of availability and efficiency, and adherence to agreed SLAs benchmarked against industry standards
Provide direction and oversight across the full lifecycle of IT/OT solutions from initiation through transition, collaborating with internal and external teams to ensure successful delivery
Support audits and compliance reviews with detailed documentation and insights into IT/OT risk management practices; monitor emerging risks and recommend proactive measures to safeguard systems
Train and guide team members on risk management protocols, fostering a culture of risk awareness and continuous improvement across IT operations