Senior IT Systems Engineer

Evolv Technologies Inc.•Waltham, MA

8d•$120,000 - $196,000•Hybrid

About The Position

Evolv is seeking a Senior IT Systems Engineer to evaluate, deploy, manage, and maintain our IT infrastructure and cybersecurity tooling. This role is pivotal in maturing Evolv’s IT Operations to meet the evolving demands of the business. The Senior IT Systems Engineer will collaborate across the organization, build trusted partnerships with stakeholders, and serve as a subject matter expert on IT solutions, from cloud identity platforms and endpoint management to network security and SaaS operations. This is a hands-on, collaborative role focused on deep technical impact, maturing Evolv's IT infrastructure and reducing risk through systems, controls, and automation.

Requirements

Strong technical, organizational, and communication skills are essential.
Experience with Microsoft 365 product suite including Microsoft Teams & SharePoint.
Experience administering and optimizing Okta / Entra ID (formerly Azure AD), including identity lifecycle management, Conditional Access policies, and MFA enforcement.
Experience managing network infrastructure including firewalls (Palo Alto), switching (Cisco/Meraki), SD-WAN, and VPN/ZTNA solutions.
Experience administering virtualization & backup infrastructure, including guest Windows and Linux virtual machines.
Experience designing, configuring, and administering AWS environments including core services (EC2, S3, IAM, VPC, Route 53).
Experience administering and optimizing Microsoft Azure environments, including resource group management, Azure Policy, cost management and budgeting.
Experience configuring, operating, and maintaining corporate IT systems including hardware, software, SaaS platforms, and support tooling (e.g. Okta/SSO, SIEM, EDR, vulnerability management).
Experience implementing and continuously improving security controls across endpoint, identity, network, and cloud layers aligned to frameworks such as CIS Controls, NIST CSF, or SOC 2.
Experience assessing technology risks throughout the company and recommending solutions to support business continuity and data protection.
Experience supporting compliance commitments by ensuring systems and processes meet audit requirements; serve as a technical resource during assessments.
Experience supporting the management and optimization of the company’s SaaS application portfolio, including procurement, provisioning, access controls, and integrations via SSO (Okta or similar).
Experience assessing technology needs across business teams and recommending solutions that support growth and operational efficiency.
Experience partnering with IT teammates and business stakeholders to deliver iterative, user-focused improvements to technology systems and support processes.
Experience providing escalation support to IT teammates, serving as a technical resource for complex issues.
Experience mentoring junior IT staff, helping them develop their technical knowledge, security awareness, and professional skills.
Experience documenting and communicating system changes clearly and consistently; maintain up-to-date runbooks and architecture documentation.
Experience providing excellent customer-oriented service to internal and external stakeholders; act as a trusted technology advisor throughout the company.
Experience identifying, assessing, and supporting current and emerging technology needs for Evolv, recommending enterprise-class solutions that protect the company and its customers.

Nice To Haves

Experience with cloud identity platforms.
Experience with endpoint management (Intune/Jamf).
Experience with network security.
Experience with SaaS operations.

Responsibilities

Design, implement, and maintain enterprise IT infrastructure including network, server, cloud (AWS/Azure), and end-user computing environments.
Manage Microsoft 365 product suite including Microsoft Teams & SharePoint.
Administer and optimize Okta / Entra ID (formerly Azure AD), including identity lifecycle management, Conditional Access policies, and MFA enforcement.
Manage network infrastructure including firewalls (Palo Alto), switching (Cisco/Meraki), SD-WAN, and VPN/ZTNA solutions.
Administer virtualization & backup infrastructure, including guest Windows and Linux virtual machines.
Design, configure, and administer AWS environments including core services (EC2, S3, IAM, VPC, Route 53), with a focus on security best practices, least-privilege access, and cost-conscious architecture.
Administer and optimize Microsoft Azure environments, including resource group management, Azure Policy, cost management and budgeting.
Configure, operate, and maintain corporate IT systems including hardware, software, SaaS platforms, and support tooling (e.g. Okta/SSO, SIEM, EDR, vulnerability management).
Implement and continuously improve security controls across endpoint, identity, network, and cloud layers aligned to frameworks such as CIS Controls, NIST CSF, or SOC 2.
Assess technology risks throughout the company and recommend solutions to support business continuity and data protection.
Support compliance commitments by ensuring systems and processes meet audit requirements; serve as a technical resource during assessments.
Support the management and optimization of the company’s SaaS application portfolio, including procurement, provisioning, access controls, and integrations via SSO (Okta or similar).
Assess technology needs across business teams and recommend solutions that support growth and operational efficiency.
Partner with IT teammates and business stakeholders to deliver iterative, user-focused improvements to technology systems and support processes.
Provide escalation support to IT teammates, serving as a technical resource for complex issues.
Mentor junior IT staff, helping them develop their technical knowledge, security awareness, and professional skills.
Document and communicate system changes clearly and consistently; maintain up-to-date runbooks and architecture documentation.
Provide excellent customer-oriented service to internal and external stakeholders; act as a trusted technology advisor throughout the company.
Identify, assess, and support current and emerging technology needs for Evolv, recommending enterprise-class solutions that protect the company and its customers.