Senior IT Systems Administrator

Techtorch

1d•Remote

About The Position

TechTorch is seeking a Senior IT Systems Administrator to serve as a hands-on execution layer within our technology operations team. This individual will work under the direction of senior technical staff who define architecture and policy, translating those directives into reliable, compliant day-to-day IT operations. The ideal candidate thrives in structured but fast-moving engineering environments, is deeply fluent in Google Workspace and Microsoft 365 administration, and brings a proactive, AI-augmented approach to IT operations. You will not be designing the strategy - you will be the person who makes it real, consistently and correctly.

Requirements

5-8 years of hands-on IT administration experience in a product engineering and manufacturing environment
Expert-level Google Workspace administration (Users, Groups, Drive, Security, Vault, Admin Console)
Proficient Microsoft 365 tenant administration (Exchange, SharePoint, Teams, Intune, Entra ID)
Demonstrated endpoint support experience across ChromeOS, Windows, and macOS
Familiarity with CMMC/NIST 800-171, ISO 27001, and/or SOC 2 control implementation
Experience administering SaaS tools (for example, QBO, Asana, etc.)
Strong remote help desk and user support skills; able to resolve issues efficiently without in-person access
Comfortable working in a task-execution role where architecture and policy decisions are made upstream
Familiarity with the use of AI tools to improve personal productivity and IT operations
U.S. citizen or lawful permanent resident (green card holder)

Nice To Haves

Experience supporting engineering teams or organizations with an engineering-oriented digital thread
Familiarity with MDM policy enforcement and endpoint compliance tooling
Exposure to GRC tools or compliance management platforms
Experience in a startup, growth-stage, or lean IT environment where adaptability is essential
Google Workspace Administrator or Microsoft 365 certifications (not required but a plus)

Responsibilities

Administer and maintain TechTorch environments across Google Workspace (user lifecycle, groups, Drive policies, Vault, Meet, security settings) and Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID/Azure AD)
Administer and support business applications (for example, QBO, Asana, etc.) and other SaaS tools as directed
Serve as the primary remote help desk resource for end users across the organization
Provide endpoint support across ChromeOS, Windows, and macOS devices
Manage device enrollment, configuration, and policy enforcement via MDM platforms (Google Admin, Intune, or equivalent)
Troubleshoot hardware, OS, and application issues remotely with minimal escalation
Execute technology controls and configurations in alignment with CMMC/NIST 800-171, ISO 27001, and SOC 2 requirements
Implement and enforce access controls, audit logging, data handling policies, and security configurations as defined by senior staff
Support audit readiness activities including evidence collection, policy documentation, and control testing
Add or modify system capabilities to address evolving compliance requirements, implementing the solution rather than defining it
Actively apply AI tools (e.g., Claude, Copilot, Gemini) to streamline IT workflows, automate repetitive tasks, and accelerate troubleshooting
Stay current on how AI is reshaping IT operations and bring practical applications to the team
Support IT needs within an engineering-oriented organization that operates across a connected digital thread of tools and data
Quickly learn and adapt to specialized tools and workflows used by engineering teams without requiring deep domain expertise
Maintain awareness of how IT infrastructure intersects with engineering processes, data flows, and toolchains