IT Systems Administrator

Whitsons Culinary Group•Berkeley, IL

8h•$60,000 - $65,000•Onsite

About The Position

The IT Systems Administrator provides advanced technical support and systems administration across the organization’s IT environment, ensuring reliable operation of core infrastructure, Microsoft 365 services, and endpoint technologies. This role supports end users, manages user and device configurations, and helps maintain secure, stable, and efficient day-to-day IT operations. The position requires strong troubleshooting skills, sound judgment, and the ability to work independently while supporting broader IT initiatives.

Requirements

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. Equivalent combination of education and experience may be considered.
Three to seven years of progressively responsible IT support or systems administration experience.
Experience should include Microsoft 365 support, user and group administration, and troubleshooting in Windows-based environments.
A+ certification or similar credential preferred.
Microsoft or CompTIA certifications such as Network+ are a plus.
Proficiency with Microsoft 365, Active Directory/Entra ID, Windows operating systems, endpoint management tools, and standard Microsoft Office applications.
Working knowledge of networking fundamentals including DNS, DHCP, VPN, and TCP/IP.
Ability to work independently and collaboratively and communicate clearly with technical and non-technical users.
Ability to lift and move equipment up to 50 pounds as needed and occasionally provide after-hours or weekend support.

Nice To Haves

Experience in multi-site environments
Bilingual Spanish skills

Responsibilities

Perform daily administration of core IT systems and support secure, reliable infrastructure operations.
Review and manage Barracuda Email Security activity, including quarantined spam, suspected phishing messages, and user-reported emails.
Assist with physical security systems, including Verkada card access and camera controls.
Support Microsoft 365 services including Exchange Online, Teams, and SharePoint.
Manage user mailboxes, distribution groups, and licensing assignments.
Troubleshoot collaboration and email-related issues.
Manage endpoint devices using Microsoft Intune or comparable tools, including user setup, enrollment, and configuration.
Support workstation deployment, imaging, lifecycle management, and mobile device management activities.
Troubleshoot printer mapping, printer configuration, and specialized devices such as Zebra label printers.
Resolve escalated technical issues from the help desk and ticketing system in a timely, customer-focused manner.
Troubleshoot hardware, software, network connectivity, and Layer 2 networking issues, including switching and VLANs.