IT Systems Administrator

Federal Mfg•Statham, GA

2d•Hybrid

About The Position

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. ProMach’s Zalkin and Federal divisions seek a skilled IT Systems Administrator to maintain stable, secure, and high-performing IT environments. This role provides direct support to end users both onsite and remotely and requires strong hands-on technical expertise. This role reports to Business Unit IT leadership. You will manage daily IT operations and execute against defined standards. Business Unit IT leadership will guide all strategic decisions and major system changes.

Requirements

3+ years of hands-on IT Systems Administration experience
Strong experience with Windows Server, Hyper-V, and Active Directory
Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching, routing)
Experience with patch management tools such as N-able or similar
Experience supporting multi-site environments (onsite and remote)
Ability to manage daily IT operations independently
Strong troubleshooting, organization, and prioritization skills
Clear communication skills and a customer service mindset
Ability to follow established IT standards and escalate when needed

Nice To Haves

Experience in a manufacturing environment
Exposure to Syteline ERP
Experience with SharePoint and Access databases
Familiarity with backup tools such as Barracuda or Veeam

Responsibilities

Maintain and support Windows Server environments (2016–2025) and Hyper-V infrastructure
Provide end user support for desktops, laptops, mobile devices, printers, and business applications
Perform system patching and updates using N-able or similar tools
Monitor system performance, uptime, and overall environment health
Support network infrastructure including switches, routers, firewalls, and wireless systems
Provide onsite support in Statham and remote support for an out-of-state location
Serve as an escalation point for complex technical issues and manage ticket flow
Administer Active Directory including user provisioning, deactivation, and access management
Support Syteline ERP, Access databases, and SharePoint environments
Maintain backup and recovery processes and follow corporate cybersecurity standards
Manage IT assets including hardware inventory, software licensing, and lifecycle tracking
Create and maintain documentation, including SOPs and onboarding/offboarding processes
Partner with vendors and support projects as assigned
Execute all work in alignment with established IT standards