IT Systems Administrator

Duncan Family Farms • Goodyear, AZ

1d • Hybrid

About The Position

Duncan Family Farms (DFF) is a nationally recognized certified-organic grower that harvests thousands of acres of fresh produce. They are looking for a hands-on, service-oriented IT Systems Administrator who enjoys solving problems, supporting users, and helping technology run smoothly across both office and field environments. The company is growing its technology and innovation alongside its farming operations.

Requirements

• 3–5+ years of IT support or systems administration experience.
• Bilingual in English & Spanish required.
• Experience supporting Windows environments and business applications.
• Knowledge of networking concepts including switches, firewalls, VPNs, and access points.
• Strong troubleshooting and customer service skills.
• Experience with remote support tools and ticketing systems.
• Ability to work early shift schedules reliably.

Nice To Haves

• Experience with Active Directory, Microsoft 365, and endpoint management tools.
• Familiarity with UniFi systems.
• Experience supporting geographically distributed teams.
• Experience with IP cameras and physical security systems.
• Experience using TeamViewer, Dameware, RDP, or similar remote support tools.
• Certifications such as CompTIA Network+, Security+, or Microsoft certifications.

Responsibilities

• Be the first point of contact for IT support requests.
• Troubleshoot desktops, laptops, printers, mobile devices, operating systems, and business applications.
• Install and configure software for team members across the organization.
• Document issues, solutions, and processes in our ticketing system.
• Assist with diagnosing network and infrastructure issues including LAN/WAN, VPNs, and remote connectivity.
• Troubleshoot network hardware, access points, and connectivity outages.
• Support remote users and multiple operational sites.
• Coordinate with vendors and service providers for escalated technical issues.
• Help deploy and maintain IT systems across office and farm operations.
• Configure and support IP cameras and monitoring systems.
• Assist with network upgrades, expansions, and new site deployments.
• Ensure secure and reliable access to systems and applications.
• Perform system backups and assist with disaster recovery operations.
• Follow IT security best practices and maintain device access controls.
• Maintain accurate IT inventory and system documentation.
• Provide training and support for new employees and system updates.
• Participate in limited scheduled after-hours/on-call support.

Benefits

• Be part of a nationally recognized leader in organic agriculture.
• Support technology that powers innovative farming operations.
• Work alongside a collaborative and mission-driven team.
• Grow your career with a company focused on sustainability, innovation, and people.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed