Senior IT Project Manager

Blue Cross Blue Shield of Michigan•Lansing, MI

About The Position

The Senior IT Project Manager leads significant, strategic corporate projects and program epics, including the largest and most complex IT projects in the portfolio. This role provides project management expertise, methodology, and coordination to help identify, plan, and implement business and information technology projects. The position is accountable for all aspects of project implementation, from selection and planning through management, control, closeout, and successful delivery. It directly manages core corporate projects that support implementation of corporate strategy, including people, budgets, resources, risks, issues, communications, vendors, and project reporting. The role works with Finance and Actuarial Services on cost-benefit analyses and benefit realization plans, coordinates programs through team collaboration and weekly core team meetings, publishes status reports, updates project dashboards, and presents updates to executives as needed. It also assesses project health, identifies strengths and problem areas, and helps turn around troubled projects. The Senior IT Project Manager supports PMO and portfolio-management practices, including continuous improvement, governance, project intake, and administration of the Enterprise PPM solution. The position works independently with minimal day-to-day oversight, collaborates with executive sponsors and corporate leaders, and mentors less senior project managers and business analysts. A bachelor’s degree in insurance, information technology, business administration, or a related field is required, though relevant education and experience may be considered in lieu of a degree. Eight years of project management experience is required. The position requires continuous learning and maintaining confidentiality. Compensation is estimated at $82,800–$217,100, with actual compensation dependent on internal equity, skills and experience, geographic location, market conditions, and other factors. Candidates are hired on an at-will basis; the description does not create a contract.

Requirements

  • Bachelor’s degree in insurance, information technology, business administration, or a related field; relevant education and experience combinations may be considered in lieu of a degree.
  • Eight years of project management experience.
  • Extensive knowledge of project management principles and practices, including leading, planning, and coordinating large projects involving multiple resources.
  • Excellent oral and written communication and presentation skills.
  • Ability to work independently in project planning, execution, and closing.
  • Ability to manage resources, budgets, issues, and risks to complete projects successfully.
  • Extensive knowledge and understanding of computer systems, software, and Internet fundamentals.
  • Demonstrated leadership and ability to function successfully in a team environment.
  • Ability to understand business needs and conceptualize and implement information systems that support business strategies.
  • Ability to exchange information clearly and concisely, present ideas and reports, convey facts and other information, and respond to questions appropriately.
  • Ability to establish rapport and maintain customer satisfaction without compromising priorities.
  • Ability to build consensus and get decisions implemented through interaction with others.
  • Ability to establish workflows, manage multiple projects, and meet deadlines.
  • Ability to maintain confidentiality.
  • Ability to perform assignments at locations outside the office.
  • Continuous learning, as defined by the company’s learning philosophy, is required.

Nice To Haves

  • Five years of relevant experience in an information technology or strategic planning environment.
  • Experience within the healthcare industry.
  • Experience with or certification in SAFe or similar Agile delivery methodologies.
  • Certification or progress toward the Project Management Professional (PMP) designation is highly preferred and encouraged.

Responsibilities

  • Lead large and complex strategic corporate IT projects and program epics from selection and planning through implementation, control, and closeout.
  • Manage project teams, people, budgets, resources, schedules, risks, issues, communications, reporting, and vendors.
  • Help develop project or program cost-benefit analyses and collaborate with Finance and Actuarial Services on benefit realization plans.
  • Coordinate programs through team collaboration and weekly core team meetings; publish weekly status reports, periodically update project dashboards, and present project updates to executives as needed.
  • Develop clear, concise, and timely communication strategies.
  • Assess project health, identify strengths and problem areas, and turn around troubled projects.
  • Support PMO maturity and continuous improvement, including learning and adopting agile project management methods and a risk-based approach.
  • Help administer the Enterprise PPM solution and support portfolio management, project intake, and governance processes.
  • Mentor teams on resource allocation, project prioritization, plan development and analysis, and risk, scope, and budget management.
  • Work with executive sponsors, corporate leaders, and project teams to ensure successful project completion.
  • Maintain relevant procedures, handbooks, manuals, tools, and templates.
  • Contribute to management of the corporate project portfolio and development of department goals, objectives, and systems.
  • Mentor less senior project management and business analyst team members.
  • Maintain confidentiality and perform other assignments at locations outside the office.
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