Senior IT Project Manager - Front of Stores

The TJX Companies, Inc.•Marlborough, MA

1d•Onsite

About The Position

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve customer experience at the front line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more! We are on a mission to modernize our solutions, which include extending our solutions globally and exploring alternative and mobile checkout solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our customers and associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions. We are expanding our organizational footprint and need your help to accomplish our vision! You will have a real opportunity to be a part of driving over $50B in annual revenue and make our stores a destination that our customers love.

Requirements

8+ years of project management experience
Strong interpersonal and communication skills, especially the ability to communicate technical concepts to business users and to communicate business needs to the technical teams
Demonstrated ability at building strong relations with all levels in the organization and various business units
Proven success working in a highly collaborative, matrix environment, with a track record of accomplishments with measurable business impact
Adaptable and Agile can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in fast-paced environment
Ability to work both independently and collaboratively in a team environment

Nice To Haves

Certified SAFe® Lean Portfolio Manager
Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements
Proficiency in Microsoft Office Suite including Visio, PowerPoint, Jira, Confluence and presentation tools
Experience with Oracle Retail Xstore POS and payment integrations (e.g. Verifone, Adyen, WorldPay, etc) a bonus
Understanding of retail operations, in-store technologies, and omnichannel commerce a bonus
Exposure to a diverse portfolio of applications is a plus

Responsibilities

Leading complex, high-visibility projects from initiation through execution and delivery within the POS and Payments team.
Partnering closely with cross-functional teams, executives, and Business stakeholders to ensure projects are delivered on time, within scope, and within budget.
Driving process improvement, mentoring project team members, and advancing project management maturity across the organization.
Collaborating closely across delivery, product and engineering functions, working alongside Scrum and Kanban teams and integrating into their established flow of work to support planning, prioritization, execution, and cross-team coordination.
Accountable for delivering value to the business and stakeholders.
Understanding the TJX Solution Delivery Process (SDP) while adhering to compliance guidelines.
Manage Business expectations for project engagement, time commitments, and delivery timeline.
Ensure timely and accurate communication with leadership and key stakeholders.
Proven capability in building, managing, and maintaining project plans and schedules.
Facilitate Steering Committee meetings and reports project status to Senior Leadership.
Demonstrate a growth mindset and actively seek opportunities to drive efficiency across the Project Management function.
Support the teams and remove impediments and track dependencies.
Creation and management of risk and issue log.
Identify and mitigate project risks early, escalate as needed.
Drive resolution of issues that impact timeline, scope, or budget.
Foster a culture of accountability, transparency, and continuous improvement.