Senior IT Program Manager

TD SYNNEX Corporation • South Highpoint, FL

2d • Remote

About The Position

The Senior IT Program Manager leads strategic, multimillion-dollar enterprise programs with global scope and executive visibility. This role combines strategy and execution, partnering with C-suite leaders while driving complex initiatives toward measurable business outcomes. As the single point of accountability, the role aligns business and technology leaders, builds integrated program strategies and plans, manages risks and dependencies, and drives cross-functional teams to deliver in a highly matrixed global environment.

The role leads programs from strategy and planning through execution, go-live, operational transition, and benefits realization. It establishes program governance, manages financials and delivery constraints, connects investments to measurable benefits and KPIs, and incorporates change management, adoption, and operational readiness. It also coaches project managers and contributes to stronger program management practices across the organization.

This is a remote position for candidates located in the Eastern Time Zone. The role requires participation in meetings across global time zones, and occasional travel may be required.

Requirements

• 10–15 years of relevant experience, including demonstrated success leading large, complex, global IT or technology-enabled business programs.
• PMP or equivalent certification.
• Proven experience leading multimillion-dollar initiatives involving multiple projects, functions, regions, and executive stakeholders.
• Significant experience working directly with C-suite and senior executives, including presenting recommendations, facilitating decisions, communicating risk, and appropriately challenging direction.
• Ability to move between strategy and hands-on execution, translating broad objectives and ambiguity into structured plans and measurable results.
• Ability to lead through influence and drive accountability within highly matrixed organizations.
• Strong program management expertise across integrated planning, governance, financial management, risk and dependency management, scope, resources, and change control.
• Experience connecting program investments and deliverables to measurable business benefits and KPIs.
• Strong executive communication, presentation, facilitation, negotiation, and stakeholder-management capabilities.
• Experience working across predictive, agile, and hybrid delivery environments.
• Working knowledge of enterprise technology, including applications, cloud, infrastructure, integration, data, security, and emerging AI capabilities.
• Ability to engage effectively with architects, engineers, and technology leaders, ask appropriate questions, and identify technical risks and dependencies without being the technical owner.
• Advanced experience with program and reporting tools such as Microsoft Project, OnePlan, Power BI, Excel, and PowerPoint.
• Bachelor’s degree required.
• Comfort operating in ambiguity, managing competing priorities, and driving results in a fast-moving global environment.
• Must be located in the Eastern Time Zone for this remote position.
• Ability to participate in meetings across global time zones.

Nice To Haves

• PgMP, PMI-ACP, SAFe, Prosci, or similar program, agile, or change-management certification.
• Master’s or postgraduate degree.
• Occasional travel may be required.

Responsibilities

• Lead complex, multimillion-dollar enterprise programs from strategy and planning through execution, go-live, operational transition, and benefits realization.
• Translate strategic objectives into integrated execution plans spanning projects, workstreams, regions, and functions.
• Serve as the primary point of accountability for program performance, directly managing critical projects and coordinating other project managers as needed.
• Drive business, IT, Finance, Procurement, Change Management, vendors, and other teams toward shared objectives, commitments, and measurable outcomes.
• Create accountability across global teams through influence, including teams that do not directly report to the role.
• Build trusted relationships with C-suite executives, senior business leaders, IT leadership, regional leaders, and program sponsors.
• Lead executive governance and steering committees, communicating program status, business impact, risks, recommendations, and decisions required.
• Facilitate complex decisions, challenge assumptions when appropriate, and align senior stakeholders with competing priorities.
• Identify and resolve risks, dependencies, resource constraints, and execution gaps while maintaining accountability for scope, schedule, budget, quality, and milestones.
• Establish program governance, including executive reporting, change control, decision management, and escalation.
• Manage program budgets, forecasts, actuals, vendor costs, and future-year financial impacts.
• Partner with sponsors to define measurable KPIs, benefit owners, baselines, and targets, and track benefits through implementation and adoption.
• Incorporate change management, adoption, and operational readiness into program plans to support implementation and transition.
• Coach and mentor project managers and help strengthen program management practices across the organization.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars, events, and a global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new co-workers with colleagues across the global organization within their first 30 days.
• Internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior