Senior IT Program Manager

TD SYNNEX • Clearwater, FL

5d • Remote

About The Position

The Senior IT Program Manager leads strategic, multimillion-dollar enterprise programs with global scope and executive visibility. The role partners with C-suite leaders and guides complex initiatives from strategy through execution to measurable business outcomes. As the single point of accountability, the program manager aligns business and technology leaders, develops integrated program strategy and plans, manages risks and dependencies, and drives cross-functional teams in a highly matrixed global environment.

The position oversees program performance, governance, financials, stakeholder alignment, change management, operational readiness, and benefits realization. It also includes coaching and mentoring project managers and strengthening program management practices across the organization.

This is a remote position for candidates located in the Eastern Time Zone. Participation in meetings across global time zones is required, and occasional travel may be necessary.

Requirements

• 10–15 years of relevant experience, including demonstrated success leading large, complex, global IT or technology-enabled business programs.
• PMP or equivalent certification.
• Proven experience leading multimillion-dollar initiatives involving multiple projects, functions, regions, and executive stakeholders.
• Significant experience working directly with C-suite and senior executives, including presenting recommendations, facilitating decisions, communicating risk, and appropriately challenging direction.
• Ability to move between strategy and hands-on execution, translating broad objectives and ambiguity into structured plans and measurable results.
• Proven ability to lead through influence and drive accountability within highly matrixed organizations.
• Strong program management expertise across integrated planning, governance, financial management, risk and dependency management, scope, resources, and change control.
• Experience connecting program investments and deliverables to measurable business benefits and KPIs.
• Strong executive communication, presentation, facilitation, negotiation, and stakeholder-management capabilities.
• Experience working across predictive, agile, and hybrid delivery environments.
• Working knowledge of enterprise technology, including applications, cloud, infrastructure, integration, data, security, and emerging AI capabilities.
• Ability to engage effectively with architects, engineers, and technology leaders, ask relevant questions, and identify technical risks and dependencies without being the technical owner.
• Advanced experience with program and reporting tools such as Microsoft Project, OnePlan, Power BI, Excel, and PowerPoint.
• Bachelor’s degree required.
• Comfort operating in ambiguity, managing competing priorities, and driving results in a fast-moving global environment.
• Must be located in the Eastern Time Zone for the remote position.
• Ability to participate in meetings across global time zones.

Nice To Haves

• PgMP, PMI-ACP, SAFe, Prosci, or similar program, agile, or change-management certification.
• Master’s or postgraduate degree.
• Willingness to travel occasionally.

Responsibilities

• Lead complex, multimillion-dollar enterprise programs from strategy and planning through execution, go-live, operational transition, and benefits realization.
• Translate strategic objectives into integrated execution plans across projects, workstreams, regions, and functions.
• Serve as the primary point of accountability for program performance, directly managing critical projects and coordinating other project managers as needed.
• Drive business, IT, Finance, Procurement, Change Management, vendors, and other teams toward shared objectives, commitments, and measurable outcomes.
• Create accountability across global teams through influence, including teams that do not directly report to the role.
• Build trusted relationships with C-suite executives, senior business and IT leaders, regional leaders, and program sponsors.
• Lead executive governance and steering committees, communicating program status, business impact, risks, recommendations, and decisions required.
• Facilitate complex decisions, challenge assumptions when appropriate, and align senior stakeholders with competing priorities.
• Identify and resolve risks, dependencies, resource constraints, and execution gaps while maintaining accountability for scope, schedule, budget, quality, and milestones.
• Establish program governance, including executive reporting, change control, decision management, and appropriate escalation.
• Manage program budgets, forecasts, actuals, vendor costs, and future-year financial impacts.
• Partner with sponsors to define measurable KPIs, benefit owners, baselines, and targets, and track benefits through implementation and adoption.
• Incorporate change management, adoption, and operational readiness into program plans to support implementation and transition.
• Coach and mentor project managers and help strengthen organizational program management practices.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Financial, physical, and mental well-being support through seminars, events, and the global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program connecting new coworkers within their first 30 days.
• Internal peer-led inclusive communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior