IT Program Manager (Senior)

BAE Systems•Herndon, VA

1d•$132,962 - $226,035

About The Position

BAE Systems is seeking an IT Program/Project Manager to oversee and execute complex projects and deliver professional services engagements. The role is responsible for successful project delivery, high client satisfaction, and meeting business objectives. The manager leads projects from planning through delivery, maintaining alignment with customer needs, schedules, budgets, resources, and business goals. The position serves as the primary contact for assigned projects and supports clear communication and issue resolution among Government customers, stakeholders, and project teams. It also develops project documentation, processes, standard operating procedures, and lessons-learned resources to improve future project planning and delivery. The role may participate in Government customer meetings and provide updates and insights to support decision-making.

Requirements

Bachelor's degree.
At least 6 years of relevant experience.
Familiarity with cloud services such as AWS, Microsoft Azure, Oracle Cloud, or Google Cloud.
Experience using customer tools such as Jira, Confluence, Hive, or ServiceNow to document and manage project requirements and deliverables.
Knowledge of project management software, tools, and best practices.
Advanced skills in Microsoft Office, including PowerPoint and Excel.
Advanced proficiency with Microsoft Project.

Nice To Haves

PMP, Agile, ITIL, or other related certifications.
Cloud certification(s).

Responsibilities

Lead end-to-end planning, execution, and delivery of customer projects.
Manage the full project lifecycle and ensure alignment with customer needs.
Create and update project plans, schedules, budgets, and resource assignments.
Identify and mitigate project risks, issues, and dependencies using tools such as risk registers and dependency matrices.
Lead and collaborate with diverse project teams to deliver products and services on time and within budget.
Facilitate project status meetings, document discussions and decisions, and distribute meeting minutes for stakeholder review and approval.
Provide timely project status updates to stakeholders at various levels using standardized reporting methods and templates.
Serve as the single point of contact for assigned projects and ensure communication and issue resolution.
Set clear expectations for project team members and maintain alignment on shared goals.
Engage with Government customers while respecting the chain of command and supporting project alignment and success.
Build collaborative relationships with Government customers, stakeholders, and project team members.
Work with technical team members to develop project plans reflecting the time and resources needed for customer-requested projects or services.
Create clear, well-formatted project documentation for stakeholders.
Participate in Government customer meetings as needed and provide project updates and insights.
Document project management methodologies and best practices used on dashboard, analytics, and reporting projects.
Develop and maintain a lessons-learned repository and share insights to support continuous improvement.
Develop, refine, and maintain processes and standard operating procedures for efficient product and service delivery.