Senior IT Program Manager

TD Synnex • Clearwater, FL

2d • Remote

About The Position

The Senior IT Program Manager leads strategic, multimillion-dollar enterprise programs with global scope and executive visibility. The role is the single point of accountability for aligning business and technology leaders, building integrated program strategies and plans, managing risks and dependencies, and guiding cross-functional teams toward measurable business outcomes. The program manager moves between strategic leadership and hands-on execution in a highly matrixed global environment, partnering with C-suite leaders and senior stakeholders.

The role leads programs from strategy and planning through execution, go-live, operational transition, and benefits realization. It establishes program governance, manages financials and executive reporting, and incorporates change management, adoption, and operational readiness into delivery. The manager also coaches project managers and supports stronger program management practices across the organization.

This is a remote position for candidates located in the Eastern Time Zone. Participation in meetings across global time zones is required, and occasional travel may be required.

Requirements

• 10–15 years of relevant experience, including demonstrated success leading large, complex, global IT or technology-enabled business programs.
• Proven experience leading multimillion-dollar initiatives involving multiple projects, functions, regions, and executive stakeholders.
• Significant experience working directly with C-suite and senior executives, including presenting recommendations, facilitating decisions, communicating risk, and appropriately challenging direction.
• Ability to move between strategy and hands-on execution, translating broad objectives and ambiguity into structured plans and measurable results.
• Proven ability to lead through influence and drive accountability within highly matrixed organizations.
• Strong program management expertise across integrated planning, governance, financial management, risk and dependency management, scope, resources, and change control.
• Experience connecting program investments and deliverables to measurable business benefits and KPIs.
• Strong executive communication, presentation, facilitation, negotiation, and stakeholder-management capabilities.
• Experience working across predictive, agile, and hybrid delivery environments.
• Working knowledge of enterprise technology, including applications, cloud, infrastructure, integration, data, security, and emerging AI capabilities.
• Ability to engage effectively with architects, engineers, and technology leaders, ask relevant questions, and identify technical risks and dependencies without being the technical owner.
• Advanced experience with program and reporting tools such as Microsoft Project, OnePlan, Power BI, Excel, and PowerPoint.
• Bachelor’s degree required.
• PMP or equivalent certification required.
• Comfort operating in ambiguity, managing competing priorities, and driving results in a fast-moving global environment.
• Ability to participate in meetings across global time zones.

Nice To Haves

• Master’s or postgraduate degree.
• PgMP, PMI-ACP, SAFe, Prosci, or similar program, agile, or change-management certification.
• Willingness to travel occasionally, as required.

Responsibilities

• Lead complex, multimillion-dollar enterprise programs from strategy and planning through execution, go-live, operational transition, and benefits realization.
• Translate strategic objectives into integrated execution plans spanning multiple projects, workstreams, regions, and functions.
• Serve as the primary point of accountability for program performance, directly managing critical projects and coordinating other project managers as needed.
• Align business, IT, Finance, Procurement, Change Management, vendors, and other teams around shared objectives, commitments, and measurable outcomes.
• Lead through influence and create accountability across global teams that may not report directly to the role.
• Build trusted relationships with C-suite executives, senior business leaders, IT leadership, regional leaders, and program sponsors.
• Lead executive governance and steering committees, communicating program status, business impact, risks, recommendations, and required decisions.
• Facilitate complex decisions, challenge assumptions when appropriate, and align senior stakeholders with competing priorities.
• Identify and address risks, dependencies, resource constraints, and execution gaps while maintaining accountability for scope, schedule, budget, quality, and milestones.
• Establish program governance, including executive reporting, change control, decision management, and escalation.
• Manage program budgets, forecasts, actuals, vendor costs, and future-year financial impacts.
• Partner with sponsors to define measurable KPIs, benefit owners, baselines, and targets, and track benefits through implementation and adoption.
• Incorporate change management, adoption, and operational readiness into program plans to support implementation and transition.
• Coach and mentor project managers and help strengthen program management practices across the organization.

Benefits

• Elective benefits tailored by country to accommodate employees’ lifestyles.
• Formal leadership and professional development programs and on-demand courses.
• Financial, physical, and mental well-being support through seminars, events, and the global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program to connect with new coworkers within the first 30 days.
• Internal peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior