Senior IT Portfolio Manager, Occupancy

Royal Bank of Canada•Toronto, ON

38d

About The Position

We are looking for a Senior IT Portfolio Manager to join the Occupancy Tech team. You will be leading an agile development team that works with a broad range of technologies, internal teams, and third party vendor partners. You will also be the technology navigator for the Occupancy focused areas within Corporate Real Estate, liaising with multiple stakeholders / product owners and executives to execute on the business’ strategic goals. In addition to executing on the book of work, you will also be collaborating, innovating, and ideating in a flexible environment. You will be working on a broad range of exciting projects as a member of a cross-functional team of specialists (Scrum Master, Business Analyst, Product Owners, Developers, Quality Assurance Engineers, UI / UX Designer). You’ll have access to subject matter experts, coaches, technical training & resources, and will be reporting into the Director of BMCC, CRE, & Occupancy Tech.

Requirements

Experience in project delivery with agile teams
Excellent interpersonal and highly developed communication skills (verbal and written).
Experience working with vendors that provide resources using various models (staff augmentation, fixed price contracts, and more)
Experience scheduling activities across all delivery teams to deliver a common capability
Proven ability to manage projects with third-party vendors and significant technology components
Advance knowledge of the change management and risk management practices

Nice To Haves

3+ years of experience in software development and/or business (system) analysis or other relevant professional experience
Knowledge of Scaled Agile practices
3+ years of experience in being a people manager
Experience with Planview and/or RBC MIS (Management Information System)
Knowledge of technologies that support Corporate Real Estate

Responsibilities

Provide delivery leadership for the team, portfolio, and the book of work (consisting of multiple projects / initiatives of all sizes)
Accountable alongside the team for achieving business objectives and key results in order to meet or exceed stakeholder expectations
Accountable for a detailed and prioritized roadmap of the book of work for each fiscal year
Accountable for the operational risk & governance standing of the applications in the portfolio, And ensure that all work is being completed in accordance to RBC’s Technology Framework
Track and report portfolio financials to various stakeholders (including senior executives)
Participate (or lead) executive presentations on the portfolio status, financials, roadmap, & more
Identify early warning indicators, track, and mitigate risks & issues affecting the portfolio
Remove impediments affecting the portfolio through proactively making educated decisions, involving dependent teams, and escalations inside & outside the organization
Collaborate with internal and external partners (e.g vendor partners, other RBC Teams, etc)
Onboard other IT services required by the team in order to deliver portfolio objectives
Solve problems in order to help advance the portfolio (e.g resource / funding constraints)
Oversee staffing levels to efficiently meet portfolio objectives
Navigate collective decision-making, negotiations, goal setting, and conflict resolution
Accountable for team performance and productivity
Accountable for fostering a positive, trusting, & safe environment that values open dialogue among team members
Facilitate discussions and best practices around business analysis, user experience, and technical conversations
Report on team progress and celebrate accomplishments
Assist the team with the workload when necessary to help meet timelines
Continuously seek to improve team performance alongside happiness
Create and maintain relationships across the Brand & Marketing departments in order to better align to their strategic goals
Recommend opportunities that help our clients thrive
Contribute to the continuous improvement of the team’s standards, processes, ad policies

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

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