Senior IT Network Specialist

Irving Oil•Saint John, NB

3d•Onsite

About The Position

As a Senior IT Network Specialist, you will oversee the maintenance, design, and integrity of Irving Oil’s network infrastructure, including connectivity, security devices, and telephony systems. Your goal will be to ensure seamless operation and integration of networking systems through collaboration with vendors and internal IT teams. Your success will be defined by the reliability, performance, and security of the company’s network environment. Please note that this position will require occasional shift flexibility and after-hours work.

Requirements

Strong analytical approach with a proven ability to quickly identify and resolve issues
Proactive in identifying possible issues and putting actions in place to prevent issues
Ability to navigate a fast-paced, ever-changing environment that operates under tight deadlines and an ability to set priorities based on business and stakeholder needs
Communicates complex ideas clearly to diverse audiences
Focused on building positive, service-driven client relationships
Bachelor’s degree in Computer Science, IT, or a related field, with 8+ years of IT experience including 5+ years supporting and implementing enterprise-level networks
Proven expertise in complex networking systems and technologies including LAN/WAN, firewalls, VPNs, wireless networks, and cloud platforms like Azure; hands-on experience with Cisco and telecom products
Familiarity with security protocols, compliance standards, and monitoring tools (e.g., SolarWinds, Wireshark)

Nice To Haves

certifications such as CCNA, Fortinet, F5, and ITIL are considered assets

Responsibilities

Working with our teams to implement, troubleshoot, and support network devices including switches, routers, access points, and other network devices
Working with our various teams; monitor, analyze, and report on availability of critical business systems including performance and service stability
Ensuring that network performance is monitored for bottlenecks, connectivity, capacity, and utilization
Technical escalation point: working with vendors to troubleshoot any concerns or activities related to the network and quickly determine resolution of technical issues impacting customers both external and internal
Working with the security team to proactively mitigate any security threats and /or network attacks and responsible to oversee vendors during the installation, configuration, and integration of new infrastructure, for example - routers and switches
Working with our vendors and internal IT teams to manage hardware and software implementation to ensure they integrate effectively with other technologies through careful analysis of current system environment
Prepare status and activity metrics to track delivery of IT services, planned and unplanned system outages, other key IT performance metrics and manage testing, debugging, analyze performance, and document technology components
Work with various stakeholders to accomplish IT based projects and also working with vendors and other external service providers to ensure hardware and software standards for network, servers, databases, wireless technology, file & print services are being met
Provide after-hours support if required and ensuring that after hours maintenance windows are properly coordinated to all stakeholders