Senior IT Deployment Technician

Support Tech LLC

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About The Position

We are seeking Senior IT Technicians for a high-impact, 26-week Windows 11 Enterprise Migration project. This role requires a "white-glove" approach to technical support, combining advanced imaging skills with excellent user-facing professionalism.

The Technician shall execute the migration of endpoints to Windows 11, following the established desk-side pickup and return model. This includes performing manual backups, initiating SCCM imaging sequences, and conducting final post-image validation.

Requirements

• Technical Proficiency: Deep experience with Windows 11 migrations and SCCM-driven imaging.
• Hardware Knowledge: Expert-level familiarity with enterprise-grade laptops, desktops, and workstations.
• Data Integrity: Ability to perform manual user data backups to network shares and verify cloud synchronization (OneDrive).
• Operational Agility: Ability to work in a fast-paced environment and meet strict project milestones.
• Federal Clearance: Must be able to pass a rigorous background check for secure facility badging and proximity card issuance.
• Mobility: Must have reliable transportation for travel between regional facilities.
• Flexibility: Ability to work standard business hours with occasional night shifts for specialty secure areas.

Responsibilities

• Full Lifecycle Migration: Responsible for the end-to-end upgrade process, including hardware pickup, manual data backups, and return-to-service.
• Advanced Build Management: Beyond standard imaging, you will manually install and configure specialized software for complex workstations.
• System Validation: Perform post-imaging checks to ensure all drivers, BIOS firmware, and network connectivity (Wi-Fi/LAN) are fully functional.
• Quality Standards: Maintain a high "first-pass" success rate and ensure all deployment checklists are documented accurately.

Benefits

• Prestigious Experience: Work within high-security, restricted-access environments that are central to the region's infrastructure.
• Technical Skill Building: Master enterprise-level imaging using SCCM and ServiceNow.
• Complex Problem Solving: 60% of the environment involves specialized software builds, offering more than just "standard" imaging work.
• Career Foundation: Passing the rigorous background check and badging process for this project is a "gold star" on any IT resume.
• Predictable Schedule: Work primarily during standard business hours with a clear project roadmap.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed