Deployment Technician
About The Position
Mater is seeking a skilled Deployment Technician for a 10-month fixed-term contract to support a large-scale Windows 11 upgrade, device replacement, and Virtual Desktop Infrastructure (VDI) rollout across our hospitals and operational sites. In this key project role, you will work closely with end users, business stakeholders, and IT teams to deliver device deployments, manage user onboarding, troubleshoot technical issues, and provide onsite post-deployment support—ensuring a smooth transition and positive user experience throughout the program until its completion in FY27.
Requirements
- Diploma in Information Technology or equivalent work experience
- Relevant IT certifications such as Microsoft Certified Professional are expected
- Minimum 5 years relevant IT experience is mandatory
- Familiarity with Microsoft Intune, SCCM/MECM, ControlUp or similar endpoint deployment and device management technologies.
Nice To Haves
- Advanced ITIL certifications desired
Responsibilities
- Collaborate closely with project teams and end users to coordinate deployment, technically guide and ensure seamless transitions to new systems.
- Support user onboarding, troubleshooting, documentation and continuously identifying opportunities to improve deployment processes and user experience (UX).
- Support Windows 11 upgrades, device replacements, VDI migrations, and endpoint deployments across Mater locations.
- Perform device staging, imaging, configuration, and replacement activities for laptops, desktops, and related technologies.
- Provide onsite, face-to-face support during deployment, migration, and hypercare phases to minimise disruption.
- Diagnose and resolve hardware, software, OS, connectivity, and user profile issues, escalating complex cases as needed.
- Validate successful upgrades and migrations by confirming device functionality and user access to critical applications and systems.
- Participate in deployment testing, user acceptance testing (UAT), and business application validation activities.
- Maintain accurate records of deployment activities, asset information, and incident resolutions.
- Assist with device lifecycle management, including hardware audits, inventory control, and device collection or disposal.
Benefits
- Access to not-for-profit salary packaging up to $15,900
- Access to many staff benefits
- Career growth opportunities across healthcare, corporate, research and leadership pathways
- Professional development and learning through Mater Education and internal development programs
- Generous salary packaging to help maximise your take-home pay
- Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
- Fitness Passport access and a range of lifestyle, retail and travel discounts
- Discounted parking and reduced prices at Mater cafés and coffee outlets
- A supportive culture where your contributions are recognised and your development matters
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
