Deployment Technician

TEKsystems•Downers Grove, IL

3d•$23 - $23•Onsite

About The Position

We are seeking a Deployment Technician to support a large-scale enterprise device refresh and asset management initiative. This role is responsible for the deployment, tracking, maintenance, and retirement of endpoint devices while ensuring a seamless experience for end users. The ideal candidate will have hands-on technical experience, strong organizational skills, and the ability to thrive in a fast-paced, process-driven environment. This is an excellent opportunity to gain experience supporting a major technology deployment project within a large enterprise environment.

Requirements

2+ years of experience in desktop support, field services, device deployment, or endpoint support.
Hands-on experience with device imaging and deployment tools such as SCCM, Microsoft Intune, or Windows Autopilot.
Strong knowledge of Windows operating systems and enterprise desktop environments.
Experience deploying and supporting laptops, desktops, and mobile devices.
Familiarity with asset management platforms, preferably ServiceNow.
Excellent communication, customer service, and organizational skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience supporting large-scale hardware deployment or refresh projects.
Experience working in structured, process-driven environments.
Knowledge of asset lifecycle management and inventory control processes.
Experience maintaining asset records and CMDB documentation.
Familiarity with enterprise endpoint management best practices.

Responsibilities

Support the full device lifecycle, including procurement intake, imaging, deployment, tracking, refreshes, upgrades, and decommissioning.
Configure and deploy desktops, laptops, mobile devices, and peripherals across multiple locations.
Perform device imaging, software installation, and user setup according to established IT standards.
Coordinate hardware refreshes, device swaps, and replacement projects.
Maintain accurate asset records within asset management platforms such as ServiceNow and CMDB systems.
Track inventory and ensure proper documentation throughout the deployment process.
Troubleshoot hardware, operating system, and application-related issues.
Support Windows operating systems and common enterprise applications.
Provide excellent customer service while assisting end users during deployments and refresh activities.
Follow established procedures and maintain a high level of accuracy, accountability, and attention to detail.