Senior IT Deployment Technician

Support Tech • Washington, DC

3d

About The Position

Seeking Senior IT Technicians for a high-impact, 26-week Windows 11 Enterprise Migration project. The role provides white-glove technical support, combining advanced imaging skills with professional user-facing service. Technicians migrate endpoints to Windows 11 using an established desk-side pickup and return model, including manual backups, SCCM imaging sequences, and final post-image validation.

The technician manages the full migration lifecycle, including hardware pickup, manual data backups, and return-to-service. The work also includes manually installing and configuring specialized software for complex workstations and validating drivers, BIOS firmware, and Wi-Fi/LAN connectivity after imaging. Technicians are expected to maintain a high first-pass success rate and accurately document deployment checklists.

The project is based in high-security, restricted-access environments. Work is primarily during standard business hours, with occasional night shifts for specialty secure areas. Reliable transportation is needed for travel between regional facilities.

Requirements

• Deep experience with Windows 11 migrations and SCCM-driven imaging.
• Expert-level familiarity with enterprise-grade laptops, desktops, and workstations.
• Ability to perform manual user data backups to network shares and verify OneDrive cloud synchronization.
• Ability to work in a fast-paced environment and meet strict project milestones.
• Must be able to pass a rigorous background check for secure facility badging and proximity card issuance.
• Reliable transportation for travel between regional facilities.
• Ability to work standard business hours with occasional night shifts for specialty secure areas.

Responsibilities

• Execute Windows 11 endpoint migrations using the established desk-side pickup and return model.
• Perform hardware pickup, manual user data backups, and return-to-service.
• Initiate SCCM imaging sequences.
• Manually install and configure specialized software for complex workstations.
• Perform post-imaging checks to verify drivers, BIOS firmware, and Wi-Fi/LAN connectivity.
• Maintain a high first-pass success rate and accurately document deployment checklists.
• Verify cloud synchronization through OneDrive.

Benefits

• Prestigious experience in high-security, restricted-access environments central to the region's infrastructure.
• Technical skill building in enterprise-level imaging using SCCM and ServiceNow.
• Opportunity to solve complex problems; 60% of the environment involves specialized software builds.
• Career experience from completing the project's rigorous background check and badging process.
• Predictable schedule, primarily during standard business hours, with a clear project roadmap.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed