IT Support & Deployment Specialist

abra • Wheaton, IL

1d • Onsite

About The Position

abra professional services is seeking an experienced IT Support & Deployment Specialist to join a large IT team. The role will initially support a Microsoft 365 migration project, with the opportunity to transition into a long-term IT support role. This is a full-time, on-site position located in central Israel.

The initial project focuses on migrating mailboxes to Microsoft 365, particularly Exchange Online, and supporting users throughout the transition. Following the project, the ongoing IT role will include workstation deployment, technical support, equipment installations, and support across company branches.

Requirements

• At least 2–3 years of experience working with Microsoft 365, including hands-on mailbox migrations to Exchange Online.
• Experience configuring Outlook on workstations and mobile devices.
• Previous experience in Help Desk or military IT support.
• Strong troubleshooting skills and a service-oriented approach.
• Ability to work independently, coordinate with users, and maintain clear documentation.
• A valid driving license.

Responsibilities

• Perform mailbox migrations to Microsoft 365, with a focus on Exchange Online.
• Coordinate migration schedules directly with users.
• Configure Outlook on workstations and email accounts on mobile devices.
• Provide hands-on technical support and troubleshoot issues throughout the migration process.
• Verify connectivity and ensure a smooth transition for each user.
• Collaborate with the Information Systems team, document progress, and report outstanding issues.
• After the initial project, deploy workstations, provide technical support, install equipment, and support company branches.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed