Senior IT Business Systems Analyst

NextEra Energy•North Palm Beach, FL

19d

About The Position

We are seeking an experienced Senior Business Systems Analyst with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for gathering and defining business requirements, creating process flows, writing UAT user stories, and delivering detailed business process documentation. This role requires both a structured thinker and a hands-on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.

Requirements

Prior P&C insurance industry experience is required.
High School Grad / GED
Bachelor’s or Equivalent Experience
Experience: 4+ years

Nice To Haves

Commercial and/or Specialty insurance experience is preferred.
Program insurance and delegated authority model exposure is nice to have.

Responsibilities

Gather, analyze, and document detailed business and functional requirements for system changes or new implementations.
Translate business requirements into user stories and acceptance criteria for UAT and development teams.
Lead or support User Acceptance Testing (UAT) efforts, including test case creation, execution coordination, and issue resolution.
Work closely with stakeholders to prioritize requirements and align deliverables with business objectives.
Assist with data conversion tasks, including mapping legacy data to the new system, identifying data gaps or inconsistencies, and supporting validation activities.
Work closely with business leaders to understand current operations and define optimal future-state processes.
Create procedure documentation, process flow diagrams, and swim lane diagrams to clearly illustrate business functions and handoffs.
Identify inefficiencies and provide recommendations for process improvements or automation.
Create and manage business process documentation for training and onboarding purposes.
Interview stakeholders to create project scope documents.
Work with compliance team to ensure IT SOX certifications and adherence to applicable standards.
Help support RFP process for vendor and/or platform selections.
Support the teams in all ongoing lights-on and application maintenance efforts.
Demonstrates a strong familiarity with business processes that are in their area of business focus
Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members
Applies advanced analytical skills within functional area to decompose work into manageable value-based units
Responds to requests, identifies conflicts, and makes recommendations where needed
Devises or modifies procedures to solve complex problems
Uses knowledge of business processes to identify interdependencies and functional gaps
Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
Contributes to the application testing process (directly or to support end users)
Creates and updates documentation, as appropriate, for selected project framework
Maintains a familiarity with market trends in technology
Performs other job-related duties as assigned