Senior IT Applications Engineer

Cleveland-Cliffs•West Chester, PA

19h

About The Position

Cleveland-Cliffs is seeking a Senior Technical Applications Engineer to design, develop, enhance, maintain, and support enterprise systems and associated applications. The role partners with business stakeholders and IT teams to analyze requirements, design solutions, resolve production issues, and implement system improvements that support operational and strategic business objectives. The position includes system analysis, solution design, development, testing, implementation, and ongoing support. It also provides technical leadership and contributes to application architecture, design standards, and development best practices. The role participates in on-call support rotations and provides after-hours support as required; critical production situations may require 24x7x365 coverage depending on business and operational needs. The position is located in West Chester, Ohio.

Requirements

Bachelor's degree in Computer Science, Management Information Systems (MIS), Software Engineering, or a related field.
At least 5 years of Information Technology experience, preferably in a manufacturing environment.
At least 5 years of experience in application development, systems integration, and Software Development Life Cycle (SDLC) methodologies.
At least 2 years of experience working in Agile development environments and practices.
Ability to communicate effectively, verbally and in writing, with technical and non-technical audiences.
Strong interpersonal skills and ability to build productive relationships with business partners, vendors, team members, and leadership.

Nice To Haves

Manufacturing industry experience supporting mission-critical production systems.
Experience using AI-assisted development tools and Large Language Model (LLM) platforms such as Claude, GitHub Copilot, or Microsoft Copilot to improve productivity, code quality, and operational efficiency.
Experience with application modernization initiatives and integrating legacy and modern technologies.

Responsibilities

Design, develop, enhance, maintain, and support enterprise applications and related system components.
Perform system analysis, solution design, development, testing, implementation, and ongoing support.
Troubleshoot application, system, and data issues, ensuring timely resolution and minimal business disruption.
Collaborate with business users and stakeholders to gather requirements, understand operational processes, and translate business needs into technical solutions.
Communicate project status, progress, risks, and technical challenges to team members, technical leads, management, and business partners.
Create and maintain technical documentation, including process flows, system architectures, object relationship models, and data models.
Provide technical leadership and input into application architecture, design standards, and development best practices.
Develop and maintain database objects, application components, integrations, and related system functionality.
Use sound judgment in designing program logic and adapting established development methodologies to meet business requirements.
Conduct peer code reviews to ensure quality, maintainability, performance, security, and adherence to development standards.
Develop, execute, and maintain unit, integration, and regression testing processes.
Diagnose and resolve issues in newly developed and existing applications, including solutions developed by other team members.
Identify opportunities for system optimization, automation, and process improvement.
Participate in on-call support rotations and provide after-hours support as required, potentially including 24x7x365 critical production coverage based on business and operational needs.
Perform other duties as assigned.