Senior IT Analyst - Order Management
About The Position
As a Sr IT Analyst, you are part of a cross-functional deployment & run team with the responsibility to deploy the designed “Global Template” which will enable Building Automation (BA) to move from current business processes and operating systems to common business processes, enabled by SAP. The role also includes supporting SAP live sites through troubleshooting, training, and SAP system enhancements. The scope of the Sr IT Analyst for the Order Management function includes: Customer Master Data Ecommerce Pricing & Discounting Quotation Product Configuration Order Acceptance, Manually, through EDI or the Web, Titan Order Management & Expediting Billing Returns & Warranty Customer Relationship Management (CRM) Products and Projects and Services Booking On-Time to First Promise Improvement
Requirements
- Experience in Order Management function.
- Familiarity with SAP.
- Troubleshooting skills.
- Training skills.
- SAP system enhancement skills.
- Experience with Customer Master Data.
- Experience with Ecommerce.
- Experience with Pricing & Discounting.
- Experience with Quotation processes.
- Experience with Product Configuration.
- Experience with Order Acceptance (Manually, through EDI or the Web, Titan).
- Experience with Order Management & Expediting.
- Experience with Billing processes.
- Experience with Returns & Warranty.
- Experience with Customer Relationship Management (CRM).
- Experience with Products and Projects and Services Booking.
- Experience with On-Time to First Promise Improvement.
Responsibilities
- Deploy the designed “Global Template” to enable Building Automation (BA) to move from current business processes and operating systems to common business processes, enabled by SAP.
- Support SAP live sites through troubleshooting, training, and SAP system enhancements.
- Manage Customer Master Data.
- Oversee Ecommerce processes.
- Handle Pricing & Discounting.
- Manage Quotation processes.
- Support Product Configuration.
- Manage Order Acceptance (Manually, through EDI or the Web, Titan).
- Oversee Order Management & Expediting.
- Manage Billing processes.
- Handle Returns & Warranty.
- Support Customer Relationship Management (CRM).
- Manage Products and Projects and Services Booking.
- Improve On-Time to First Promise.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
