Senior Associate, Order Management
L3Harris•Rochester, NY
•Onsite
About The Position
L3Harris is seeking a detail-oriented and organized associate to join our team and support order management and customer delivery coordination activities. As part of a dynamic organization, this role will provide hands-on experience with backlog monitoring, return material authorization processing, shipping and delivery coordination, MRP system updates, and cross-functional collaboration to support ship/bill non-project orders and meet customer requirements.
Requirements
- Pursuing a master's degree in Business Administration, Supply Chain Management or related field or have completed their master's degree within the last 12 months, regardless of age.
Responsibilities
- Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts and Customers as needed to facilitate the following as part of the Order Management process and will focus on our Ship/Bill Non-Project Orders.
- Monitor Backlog, Open Commitments and Return Material reports
- Process RMA’s (Return Material Authorizations), Debits, Credits, and Restocking fees
- Meet established delivery requirements and facilitate coordination with Customer if needed
- Confirm shipping terms align with purchase order. Coordinate to adjust when needed
- Updates On-Time Delivery (OTD) and Customer Request Date (CRD) within the MRP system.
- Updates Projected Ship date for Non-Standard vendor/Standard vendor and Services with the MRP system.
- Notifies Manufacturing of any Projected Ship Date updates to Production items
Benefits
- health and disability insurance
- 401(k) match
- flexible spending accounts
- EAP
- education assistance
- parental leave
- paid time off
- company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
