IT Programmer Senior Analyst (Asset Management)

City of Chandler•Chandler, AZ

2d•Hybrid

About The Position

The City of Chandler Information Technology Department is seeking qualified individuals for the role of IT Programmer Senior Analyst. This is a regular full-time, exempt position with benefits. The work schedule is Monday through Friday from 8am to 5pm, with potential for weekend and nighttime work outside of normal hours. The Information Technology department values Team Chandler and is dedicated to driving innovation to provide extraordinary service. They harness cutting-edge technology and business automation tools to serve the community, coordinating computer technology across city departments for accurate and timely information. Responsibilities include managing technology investments and assets, providing technology services and support, consulting, business process analysis, and project management.

Requirements

Bachelor's Degree in Computer Science, Information Technology or related field.
4 years of recent experience in systems application analysis.
Highly complex technical documentation programming.
Acting as a lead system implementer on a project team delivering an enterprise solution.
Experience in web development (C#, ASP.Net, Angular, NodeJs preferred).
Experience with BASH/Linux, XML, JSON.
Database development (Progress, SQL, PL/SQL desired).
Experience with quality assurance practices, including test planning, defect management, and user acceptance testing.
Strong communication skills.
Strong analytical thinking.
Sound judgment.
Commitment to continuous improvement.
Experience with modern web technologies.
Experience with the software development lifecycle (SDLC).
Experience delivering secure, scalable enterprise applications.
Ability to manage multiple projects, priorities, and competing deadlines.
Ability to work effectively in a collaborative team environment.
Excellent written and verbal communication skills with the ability to communicate effectively with technical and non-technical stakeholders.
Strong analytical and problem-solving skills.
Proactive, customer focused approach.
Commitment to continuous improvement.

Nice To Haves

Experience supporting and enhancing enterprise asset management systems, including asset management, work management, maintenance, inspections, service requests, and reporting.
Experience managing third party vendors, software implementations, system upgrades, and support contracts while ensuring project milestones and service expectations are met.
Experience troubleshooting complex production issues, performing root cause analysis, and implementing effective long-term solutions.
Strong business analysis skills, including facilitating requirements gathering sessions, documenting business processes, identifying opportunities for improvement, and translating business needs into effective technology solutions.
Experience working with enterprise system integrations, databases, SQL, GIS, APIs, reporting tools, and data management processes.
Ability to manage multiple projects, priorities, and competing deadlines while working effectively in a collaborative team environment.
Excellent written and verbal communication skills with the ability to communicate effectively with technical and non-technical stakeholders.
Ability to coordinate system testing, user acceptance testing, system changes, and implementations while minimizing disruption to business operations.
Strong analytical and problem-solving skills with a proactive, customer focused approach and commitment to continuous improvement.

Responsibilities

Designing, developing, and supporting enterprise web applications.
Partnering with business stakeholders to translate requirements into effective technology solutions.
Managing vendor relationships.
Coordinating software implementations.
Ensuring projects meet timelines, security requirements, and service expectations.
Performing business analysis, documenting requirements, evaluating business processes, and recommending solutions.
Managing multiple priorities.
Leading projects.
Mentoring team members.
Troubleshooting complex technical issues.
Collaborating across cross-functional teams.
Coordinating system testing, user acceptance testing, system changes, and implementations while minimizing disruption to business operations.
Supporting and enhancing enterprise asset management systems, including asset management, work management, maintenance, inspections, service requests, and reporting.
Managing third party vendors, software implementations, system upgrades, and support contracts.
Troubleshooting complex production issues, performing root cause analysis, and implementing effective long-term solutions.
Facilitating requirements gathering sessions.
Identifying opportunities for improvement.
Working with enterprise system integrations, databases, SQL, GIS, APIs, reporting tools, and data management processes.

Benefits

Up to 8 hours paid time off annually to volunteer in the community
3 medical plans to choose from along with dental and vision coverage
Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual
Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
12 paid holidays annually, with the potential for additional holiday leave the end of 2026, subject to approval by the City Manager
Become part of the Arizona State Retirement System with a 100% city contribution match
City contributions of 1% gross wages per pay period to deferred compensation
Robust Employee Wellness program with $350 incentive
Professional development opportunities
Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
Free Tumbleweed Recreation Center membership
Flexible Hybrid Work Environment (after the probationary period)