IT Asset Management Analyst

Virginia Information Technologies Agency•Chesterfield, VA

21h•$0 - $70,000•Onsite

About The Position

The IT Asset Management Analyst provides technical and analytical support for the day-to-day operations within IT Asset Management area including software and hardware life cycle for faculty and staff. The IT Asset Management Analyst provides a centralized reporting and problem resolution program to support users of Information Technology. Manage University IT best practices with Industry best practices within the structure of IT Service Management.

Requirements

Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and their needs.
Strong analytical thinking and problem-solving abilities required.
Ability to provide high level of customer service and reduce technical information to simple language.
Ability to clearly document issues so that they may be easily interpreted by other staff members.
Skilled in industry standards of ITSM, data repository, data normalization and IT Asset Management best practices as defined by IAITAM.

Nice To Haves

ITIL Foundations v4 certification
CHAMP certification
CSAM certification
Experience in a higher educational environment

Responsibilities

IT Asset Lifecycle Management
Inventory Management and Control
Compliance, Governance, and Risk Management
Vendor, Contract, and Warranty Administration
IT Service Management (ITSM) Operations

Benefits

Optional Retirement Plan (ORP) with immediate vesting, portability, and investment choice
Virginia Retirement System (VRS) with defined benefit pension and lifetime monthly income
457 Deferred Compensation Plan (DCP)
403(b) (TIAA)
Comprehensive medical & dental plans
Employee Assistance Program
Paid annual and sick leave
Paid state and federal holidays
Employer-paid life insurance
Flexible Spending Accounts
Public Service Loan Forgiveness eligibility