Senior IPS Hardware Support Engineer

Qualcomm • San Diego, CA

1d • $42 - $63

About The Position

As a Support Engineer at Qualcomm, you will contribute to product improvement and work with other engineers to sustain aspects of the product development life cycle. Support Engineers help resolve technical system issues that promote product reliability. This role provides organizational or development support from initial concept through project completion, including executing modifications and revisions to electronic parts, software, systems, components, or circuitry. The engineer supports other engineers and recommends design approaches, layouts, and parameters for mid-sized projects. The role also involves installing, upgrading, configuring, and helping operate company products or components to specifications, monitoring performance, analyzing moderately complex failures or malfunctions, and suggesting corrective action. The engineer gathers and interprets information from multiple sources and stakeholders to understand specifications and help develop solutions, and collaborates across functions to integrate projects and ensure changes work with related components. The position works independently with minimal supervision; decisions may affect work beyond the immediate work group, and the role has moderate influence over key organizational decisions.

Requirements

• Bachelor's degree and 2+ years of Support Engineering or related work experience; OR Associate's degree and 3+ years of such experience; OR High School Diploma or equivalent and 4+ years of such experience.
• Completed advanced degrees in a relevant field may substitute for up to two years of work experience: a Master's degree substitutes for one year and a Doctorate substitutes for two years.

Nice To Haves

• Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or a related field.
• Certification in Electronics or a related area.
• Military experience or training in the electronics field (Rank E5+ 2 years).
• 4+ years of experience with digital hardware, software, and/or analog RF troubleshooting and debugging.
• 4+ years of experience in a laboratory environment.
• 2+ years in a leadership role, with or without direct reports.
• 2+ years of work experience in a role requiring interaction with senior leadership, such as Director level and above.

Responsibilities

• Provide organizational or development support from initial concept through completion phases of projects.
• Execute modifications and revisions of electronic parts, software, systems, components, or circuitry.
• Support engineers and recommend design approaches, layouts, and parameters for mid-sized projects.
• Install, upgrade, configure, and help operate company products or components based on specifications, tolerances, and reliability requirements.
• Monitor product performance, analyze moderately complex failures or malfunctions, and suggest corrective action.
• Gather, integrate, and interpret data and information from multiple sources and stakeholders to understand specifications and help develop solutions.
• Collaborate with individuals inside and outside the function to integrate projects and ensure changes work with other project components.

Benefits

• Competitive annual discretionary bonus program.
• Opportunity for annual RSU grants; employees on sales-incentive plans are not eligible for the annual bonus.
• Competitive benefits package designed to support employees at work, at home, and at play.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED