Senior Investigator

INDEX ANALYTICS LLC•Baltimore, MD

5d•$71,250 - $89,250•Hybrid

About The Position

Index Analytics LLC is a rapidly growing Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff’s experience through career development and educational opportunities. We are seeking a Senior Investigator to examine and assess healthcare providers’ compliance related to healthcare legislation. This position conducts research and analysis, pulls information, cites regulations using regulatory language, reviews provider documents, and generates complete written outcome reports of enforcement investigations a provider’s compliance with the law. This opportunity is especially attractive to someone who likes to research legal and regulatory requirements and has an analytical mind. This position requires an in-person interview at our HQ.

Requirements

U.S. Citizen or authorized to work in the United States.
Must be eligible to obtain and maintain a Public Trust clearance which requires the ability to meet federal residency requirements of 3 of the last 5 years within the United States.
Bachelor’s degree in public policy, public health, health administration, business, or a related field, from an accredited college/university
Minimum of four (4) years post-education work experience in a corporate environment; Master’s degree in a business or technical field to substitute for 2 years’ experience
Possess a working knowledge of compliance laws, regulations, and healthcare industry practices
Possess a working knowledge of health insurance cost sharing requirements for Medicare, Medicaid, and private insurance and/or the ability to quickly learn complex information and apply the information to conducting investigations
Detail-oriented and Strong writing skills
Self-directed and deadline-driven
Flexible and proactive team player
Willingness to report to the Woodlawn, MD headquarters, or other designated location, to engage in project-related activities. Required attendance may occur at regular intervals and span multiple days (typically two).

Responsibilities

Conducts and oversees comprehensive investigations into potential violations to determine provider compliance with contractual obligations and regulatory requirements.
Drafts and reviews detailed, substantive investigative reports, complaint summaries, and findings documents for internal and client use.
Performs in-depth analysis of provider operations and documentation to identify trends, compliance gaps, and process inefficiencies.
Leads the development, review, and maintenance of project artifacts—including User Guides, Standard Operating Procedures (SOPs), workflows, and templates—based on evolving project and client requirements.
Mentors and supports junior investigators, providing guidance on best practices in investigative techniques, documentation, and client communication.
Identifies and implements process improvements to enhance team efficiency, accuracy, and overall project performance.
Facilitates and leads virtual meetings with providers and stakeholders to present findings, clarify documentation requests, and support compliance initiatives.
Collaborates with cross-functional teams, project leadership, and external agencies to ensure consistent application of compliance standards and regulatory interpretations.
Maintains clear, organized, and detailed records of investigative actions, findings, and follow-up efforts to ensure transparency and audit readiness.