SENIOR INVESTIGATOR

ONT.COLLEGE OF TEACHERS•Toronto, ON

3d•CA$101,756 - CA$116,432•Hybrid

About The Position

This is a limited-term appointment for up to 6 months with the possibility of extension. The position is in the Investigations Unit, Investigations and Professional Conduct Department, Category 5, with a hiring range of $101,756 - $116,432. This is a new position with one vacancy. The role is to assist the Manager, Investigations in providing direction and supervision to Investigators. Responsibilities include providing initial and ongoing training, supervising investigation progress, and reviewing relevant documents such as Investigation Plans and Investigation Reports for the Investigation Committee.

Requirements

Post-secondary education (Bachelor’s degree preferred).
Excellent communication skills, written, oral and comprehension, are required.
Ability to review and digest large volumes of materials.
Organizational, time management skills and problem-solving skills.
Ability to manage various personalities, including the use of tact and diplomacy and to assist Investigator teams with strategic questions regarding their investigations.
Critical analysis and ability to interpret and apply policies, procedures, and relevant legislation.
Self-motivated, self-directed and ability to multi-task.
Sound judgment, professionalism, discretion and ability to maintain confidentiality in order to conduct investigations in a timely and efficient manner and in compliance with the requirements of section 48 of the Ontario College of Teachers Act.

Nice To Haves

Bachelor of Education and/ or Law degree is an asset.
Three or more years of experience working for a professional regulator with an emphasis on investigations is an asset.
Supervisory experience is an asset.

Responsibilities

Participate in the full cycle recruitment for positions in the unit (edit postings, review applicants, prepare interview questions and interview).
Provide initial and ongoing training of Investigators.
Review and assign cases to Investigators and balance Investigator caseloads.
Reassign files when necessary.
Act as Team Lead for a group of approximately seven Investigators.
Provide direction on the conduct of investigations, including analyzing initial information to detect evidentiary gaps in files, identifying persons to be interviewed, and setting time frames for investigations.
Review, edit and provide comments and feedback on Investigation Plans and proposed allegations of professional misconduct, competence or fitness to practise.
Review, edit and provide comments and feedback on Registrar Memoranda, Requests to Initiate Investigations, Investigation Reports, notification letters, and resolve issues as they arise as files go through the document management system.
Conduct one-on-one weekly meetings with Investigators as necessary to respond to questions and provide guidance.
Conduct quarterly file reviews of investigation files to monitor file progress and offer constructive feedback to investigators.
Conduct annual Performance Appraisals of Investigators.
Develop, in conjunction with HR, implement and monitor Performance Improvement Plans as needed, with Manager’s support.
Coordinate assigned Investigation Unit projects.
Review and update template documents in iStar as required and ensure French language templates align with English language templates.
Assist the Manager, Investigations and/or the Director of Investigations and Professional Conduct with the Investigation Unit’s statistics for Registrar’s Reports, budget presentations, etc.
Attend Unit check-in meetings with the Director, Department leadership meetings, affiliates meetings, meetings with Independent Legal Counsel or the College’s external prosecutors.
Participate in development of content and presentation of annual employer webinar.
Develop and participate in external presentations.
Participate in College wide initiatives, including KPIs as they relate to the College’s strategic goals.
Respond to questions from employers, members, members of the public and affiliates as needed.
Perform the duties of the Manager, Investigation in the Manager’s absence (Acting).
Perform other duties as assigned by the Manager, Investigations.