Senior Inventory Management Specialist

Thermo Fisher Scientific•Philadelphia, PA

About The Position

Through Unity Lab Services, Thermo Fisher Scientific provides integrated laboratory services, support, and supply management tailored to customers’ laboratory needs. This role uses electronic inventory systems and mobile scanning tools to keep orders moving efficiently from dock to desk, primarily while working independently at customer sites. The specialist performs replenishment, stock rotation, cycle counts, order entry, returns, and backorder processing; receives and inspects shipments; and maintains accurate inventory records. The role also involves customer communication, collaboration on workflow improvements, monitoring stock levels, and maintaining safe, organized work areas. Other duties may be assigned by the Supervisor.

Requirements

High school diploma or equivalent.
2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience.
Confidence using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools.
Excellent verbal and written English communication skills, particularly via email, and a friendly, solution-focused approach.
Self-starter who demonstrates attention to detail, accountability, and teamwork.
Able to lift 30–40 lbs regularly and up to 50 lbs occasionally, and use equipment such as pushcarts and forklifts to move items up to 100 lbs.
Able to stand, walk, and perform manual material handling frequently, sometimes in varied temperature environments.
Able to satisfy pre-employment screening, including a background check and drug test, and any customer-mandated screening, credentialing, or badging requirements.

Responsibilities

Use handheld RF scanners and a mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing.
Receive and inspect shipments, scan and store items, and maintain cycle counts to keep inventory records up to date.
Respond to customer inquiries primarily by email, follow up by phone, and work with internal partners to resolve questions and build trust.
Collaborate with supervisors and teammates to propose and implement improvements to daily workflows.
Follow site safety and organization guidelines and wear required personal protective equipment.
Monitor stock levels and flag gaps or issues to prevent operational impacts.
Perform other duties as assigned by the Supervisor.