Senior Integrated Workplace Management System (IWMS) Analyst

Tyto Athene, LLCEl Segundo, CA
$140,000 - $190,000

About The Position

Tyto Athene is looking for a Senior Integrated Workplace Management System (IWMS) Analyst to support the OPS3 IWMS ARCHIBUS project team at SSC in providing acquisitions project management, sustainment, engineering and lifecycle program support.

Requirements

  • Bachelors degree with 15 years’ experience. Can substitute a Masters Degree with 7.5 years related experience or PhD with 3 years related experience
  • Comfortable working with users in a training/mentoring environment as required.
  • Understanding of networking protocols such as TCP/IP, DNS, HTTP, SSH, Telnet, WAN.
  • Current knowledge/understanding of security protocols such as HTTPS, IPSEC, Kerberos, Encryption, Access Control, ACL’s.

Nice To Haves

  • STEM Master’s Degree Computer Science, Information Technology or Information Systems
  • Scaled Agile Framework for Enterprises (SAFe), Project Management Institute- Agile Certified Professional (PMI- ACP), Certified Scrum Master, PMP or similar certification
  • Security+, Network+, or other similar industry-recognized certifications to meet DOD 8140 IAT requirements.
  • Knowledge of scripting
  • Knowledge of AutoCAD
  • 10 or more years of DoD and/or Space Operations experience, specifically acquisition and/or operational experience, development of requirements, specifications and proposals; familiar with a variety of acquisition concepts, phases, and procedures; participate in technical studies, and performance reviews; ability to function in a multi-contractor/customer environment, performs a variety of complicated tasks, a wide degree of creativity and latitude is expected; demonstrated leadership and interpersonal skills; and effective written and oral communication skills required
  • Familiarity working with or at the Combined Space Operations Center (CSpOC), US Space Command (USSPACECOM), and/or Space Force Field Commands
  • A successful candidate will coordinate the delivery of services among different program activities to increase effectiveness and efficiency leadership – proven success in leading high-performance teams in an integrated product development team environment, achieving results through others, and being a strong team player
  • Objectivity – Must maintain objectivity to determine proper standards, processes, and procedures that benefits the entire organization
  • Creativity – Develop innovative solutions to modernize and improve system proficiencies (i.e. processes, procedures, techniques, tools, etc.)
  • Flexibility – Receptive to change/new information and rapidly adapts to new technology, information, changing conditions, or unexpected obstacles
  • Analytical Thinking - Exceptional ability to analyze data and utilize it to make sound business decisions
  • Conflict management and resolution skills
  • Passionate - Possess a passion for researching, defining and enforcing standards, processes and procedures
  • Results focused – Ability to organize and manage multiple, and at time competing priorities
  • Communication Skills – Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations
  • Relationship building skills – Ability to work within a dynamic team setting and provide role-model leadership
  • Customer service – Superior customer service skills to both internal and external customers

Responsibilities

  • Provide customer service, user assistance, project analytical support, and configuration changes within RAMS/Archibus.
  • Provide ongoing technical and engineering support for IWMS customization, including testing of patches, updates, and new functionality.
  • Provide guidance, training, and daily tasking to junior IWMS technicians and SSC IWMS organizational support staff.
  • Coordinate with organizational leaders to develop policies and procedures for personnel moves, equipment changes, and facility change‑request workflows.
  • Oversee quality control for integration scripts, automation processes, and data flow methodologies.
  • Update site configuration changes, validate completed change requests, and ensure IWMS data remains accurate and current.
  • Provide IWMS design support to SSC units, including dashboards, reports, and data‑visualization tools for leadership COA decision‑making.
  • Manage daily project operations for ARCHIBUS and serve as liaison between vendors, SSC organizations/units, and SSC leadership.
  • Deliver ARCHIBUS project metrics, status updates, and analytical insights to Tyto and SSC leadership.
  • Conduct initial and ongoing equipment inventories, personnel verifications, and real‑time data entry/modifications.
  • Coordinate with external vendors on engineering and workflow methods for importing ELMS/DPAS federal database data, including testing and customization of import processes.
  • Validate imported data and ensure normalization for use within ARCHIBUS.
  • Administer ARCHIBUS user accounts, permissions, and roles; provide training to SSC IWMS users.
  • Work with vendors and unit leadership to develop and implement containerization strategies that isolate unit data securely.
  • Collaborate with IT and Security teams to maintain accurate equipment baselines and ensure compliance with cybersecurity requirements.
  • Perform physical site surveys to validate space, occupancy, and asset accountability across SSC facilities.
  • Execute 10% monthly inventories and 100% annual inventories of tracked assets.
  • Maintain IWMS performance metrics, logs, and dashboards for senior leadership visibility.
  • Develop user training materials and troubleshooting guides for onsite technicians.
  • Conduct IWMS capacity planning through monitoring, alerting, and reporting on resource utilization and system errors.
  • Maintain inventories for support and maintenance at each location by coordinating with logistics.
  • Assist SSC leadership with high‑visibility, General‑level critical taskers requiring rapid IWMS data pulls, analysis, and reporting.
  • Communicate effectively at all organizational levels, from end‑users to senior leadership, regarding both business and IT needs.
  • Demonstrate strong project management, scoping, troubleshooting, problem resolution, documentation, and customer‑management skills.

Benefits

  • Health/Dental/Vision
  • 401(k) match
  • Paid Time Off
  • STD/LTD/Life Insurance
  • Referral Bonuses
  • professional development reimbursement
  • parental leave
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