Senior Inside Sales Representative

Granite Group Wholesalers • Danvers, MA

2d • Onsite

About The Position

The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches. If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New England’s fastest-growing plumbing, hydronics, HVAC, and PVF wholesale distributor. In these customer-facing roles, you will support contractors, plumbers, HVAC professionals, builders, and other trade customers. You will help process orders, answer product questions, recommend solutions, and contribute to a positive branch experience every day. These positions are ideal for someone who enjoys a fast-paced branch environment, takes pride in providing excellent customer service, and can build strong relationships with trade professionals. Successful candidates are dependable, detail-oriented, sales-minded, and eager to keep learning about the products our customers rely on.

Requirements

• Strong customer service, communication, and problem-solving skills.
• Sales-minded approach with a focus on helping customers succeed.
• Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
• Ability to learn and communicate technical product information.
• Strong organizational skills and attention to detail.
• Team-oriented attitude and commitment to excellence.

Nice To Haves

• Helpful Product Knowledge Experience with any of the following products or categories is helpful, but not required for every candidate: Midea HVAC Products Mitsubishi HVAC Products Allied Air/Ducane HVAC Products Weil-McLain Boilers Kohler & Sterling Plumbing Products NTI Boilers State Water Heaters NIBCO Commercial & Industrial Valves Rinnai Boilers & Water Heaters Anvil Gruvlok Viessmann Boilers Uponor IBC Boilers Viega
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Assist customers face to face and by phone with orders, pricing, availability, and product questions.
• Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.
• Enter and process customer orders accurately and efficiently.
• Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.
• Support branch sales goals by identifying customer needs and suggesting value-added products or services.
• Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.

Benefits

• Competitive pay and comprehensive benefits.
• Career growth opportunities with a fast-growing New England distributor.
• Supportive team environment where customer service and product knowledge are valued.
• Access to respected industry brands and ongoing learning opportunities.
• A company culture built on teamwork, accountability, and strong customer relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed