Sr. Infrastructure Engineer -Managed File Transfer

Wells Fargo•Irving, TX

2d•Hybrid

About The Position

Wells Fargo is seeking a Senior Infrastructure Engineer within the Infrastructure Engineering & Architecture organization (IEA), in the File Transmission Services (FTS) group. The role is responsible for file transmission management activities involving internal and external customers for a large Managed File Transfer (MFT) platform. The engineer will lead the design, implementation, onboarding, and support of secure managed file transfer solutions; architect and maintain enterprise file transfer platforms; and act as a technical consultant on file transfer architecture. The position also involves resolving complex transfer and connectivity issues, coordinating with security and engineering teams, driving automation and self-service initiatives, and ensuring compliance with risk, governance, audit, regulatory, and security requirements. The role leads incident response and problem management, develops technical standards and operational documentation, and mentors engineering talent while contributing to modernization efforts involving cloud technologies, API integrations, automation platforms, and next-generation file transfer capabilities. The position has a hybrid work schedule, includes participation in an on-call rotation and after-hours support as required, and does not offer visa sponsorship.

Requirements

At least 4 years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of experience supporting multiple file transfer protocols, including FTPS, SFTP, NDM, and HTTPS.
At least 2 years in a role requiring customer communication by phone and email.

Nice To Haves

Experience supporting Linux and/or Windows server platforms.
Experience troubleshooting network connectivity, TCP/IP, DNS, firewalls, load balancers, and proxy-related issues.
Knowledge of secure authentication and encryption technologies, including SSH, TLS/SSL, certificates, and public key infrastructure (PKI).
Experience with scripting and automation using PowerShell, Python, Shell scripting, or similar technologies.
Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Ability to manage multiple priorities while maintaining attention to detail and operational excellence.

Responsibilities

Lead the design, implementation, onboarding, and support of secure managed file transfer solutions for internal applications, external customers, vendors, and business partners.
Architect and maintain enterprise file transfer platforms, including SFTP, Connect:Direct, Axway Secure Transport, Secure Proxy, and related technologies.
Provide technical consulting on file transfer architecture, connectivity patterns, authentication methods, encryption standards, and onboarding requirements.
Analyze, troubleshoot, and resolve complex file transfer, routing, encryption, certificate, and connectivity issues across distributed environments.
Collaborate with Information Security, Network Engineering, Identity and Access Management, Operations, and Engineering teams to deliver secure, scalable, and compliant solutions.
Drive automation, self-service, and provisioning initiatives to improve operational efficiency, reduce manual effort, and enhance the customer experience.
Ensure compliance with enterprise risk, governance, audit, regulatory, and security requirements related to managed file transfer services.
Lead incident response, problem management, root cause analysis, and service restoration activities to support high availability and operational stability.
Develop, maintain, and enforce technical standards, operational procedures, documentation, and support runbooks for file transfer services.
Mentor and develop engineering talent and contribute to modernization involving cloud technologies, API integrations, automation platforms, and next-generation file transfer capabilities.
Participate in an on-call rotation and provide after-hours support as required.