Senior Infrastructure Engineer - Data Center

Wells Fargo•Sterling, VA
•$104,000 - $168,000

About The Position

Wells Fargo is seeking a Senior Infrastructure Engineer on the Data Center Hosting Services (DCHS) team. The role reports directly to the Data Center Site Manager responsible for one or more Core/Regional Data Centers. The engineer designs, builds, enhances, and integrates technology infrastructure supporting various portfolios, and serves as a governing focal point for site activities. The position protects site integrity and systems availability by enforcing corporate security and governance policies, information processing facility specifications, technology standards, processes, and disciplines. The role proactively identifies risks and creates and executes remediation plans. It provides guidance to less experienced staff on a team of data center engineers covering 24/7/365+ operations and managing physical data center hardware and Layer 1 cabling changes. The engineer oversees scheduling installations and decommissions, and researches and troubleshoots hardware and environmental events related to data center availability. The position requires sound decision-making, including when detailed instructions are unavailable, and the creation, implementation, and maintenance of management policies, standards, and guidelines that support and protect IT assets. The engineer also establishes and standardizes site-specific operations policies in collaboration with the Corporate Properties Group and other site management partners. The scheduled work pattern is a rotating overnight shift: 3x12 during week one and 4x12 during week two, from 6:30 p.m. to 6:30 a.m. Nights, weekends, and holidays may be required. The position is not eligible for visa sponsorship.

Requirements

  • 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • 4+ years of data center experience.
  • Ability to work nights, weekends, and/or holidays as needed or scheduled.
  • Flexibility to work in a 24/7 environment.
  • Ability to lift 50+ pounds.

Nice To Haves

  • Experience supporting technology at an enterprise level.
  • Proficiency with server, storage, mainframe, and network hardware.
  • Proficiency with Layer 1 Infrastructure Design.
  • Extensive knowledge of data center operations, including space, power, cooling, and network.
  • In-depth knowledge and understanding of IPv4 and IPv6 subnetting and VLAN technologies to perform FQDN generation and assignments.
  • Ability to interact effectively at varying levels of business and technical organizations, including management.
  • Excellent verbal, written, and interpersonal communication skills.
  • Precise attention to detail and strong organization skills.
  • Focus on strong risk management in critical environments.

Responsibilities

  • Lead or participate in high-level technical concepts spanning technology and business.
  • Develop specifications for complex infrastructure systems, and design and test solutions.
  • Contribute to testing business, application, and technical infrastructure requirements.
  • Drive solutions to reduce recovery.
  • Review and analyze solutions for cloud security, secrets management, and key rotations.
  • Design, code, test, debug, and document programs using Agile development practices.
  • Design complex system upgrades.
  • Resolve troublesome trends as they develop.
  • Develop long-range plans to resolve problems and prevent recurrence.
  • Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
  • Proactively identify risks and create and execute risk remediation plans.
  • Provide direction or guidance to less experienced staff supporting physical data center hardware and Layer 1 cabling changes.
  • Oversee scheduling of installations and decommissions, and research and troubleshoot hardware and environmental events related to data center availability.
  • Create, implement, and maintain management policies, standards, and guidelines to support and protect IT assets.
  • Establish, standardize, and implement site-specific operations policies, standards, and guidelines in collaboration with the Corporate Properties Group and other site management partners.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Employees may also be eligible for incentive opportunities.
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