Senior Information Technology Specialist (Local / Onsite)

Vanderbilt University Medical Center•Nashville, TN

3d•Onsite

About The Position

This position supports the organization's technology infrastructure, customer service needs, and operational growth initiatives. The role is responsible for implementing and maintaining IT hardware, software, and network solutions, supporting equipment installations and departmental moves, training end users, and assisting with technology strategy and operational processes. The position also contributes to quality improvement, change management, and resource planning efforts, ensuring reliable technology services and continued support of organizational objectives. Vanderbilt University Medical Center (VUMC) is located in Nashville, Tennessee, and is a community dedicated to advancing health and wellness through patient care, education, and research. VUMC IT provides hardware, software, and service solutions for the entire Medical Center, supporting over 40,000 workstations with teams that assist with hardware support, software and application support, and services to enhance security and protection of information. Professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At this growing health system, employees support each other and are encouraged to excel, with opportunities for professional growth, appreciation of benefits, and a sense of community and purpose.

Requirements

Quality Management (Intermediate): Maintains an open mind and appreciation of the "big picture" rather than rushing to traditional or historical conclusions or approaches. Possesses sufficient knowledge, training, and experience to be capable of successfully demonstrating quality management techniques with a group without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others. Has made and facilitated improvements to business processes within the scope of project assignments. Consistently delivers superior products and services.
Managing Change (Intermediate): Capable of successfully delivering products and services without loss of productivity while accepting significant changes in environment, workload and re-structuring. Sets the example, provides leadership, coaches peers and team members, and generally raises the level of performance of others during reorganizations and other changes which can have the potential to disrupt productivity and cause the degeneration of morale. Handles ambiguity and uncertainty with self-confidence and maturity. Has successfully prepared and implemented a plan for changes in behavior and competency for self and others, demonstrating a determination for personal and professional advancement.
Planning and Organizing (Novice): Demonstrates ability to anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Achieves results within budget. Identifies relevant stakeholders and gains their commitment. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Uses available time efficiently.
Resource Management (Novice): Sets priorities and balances project and assignment workload effectively and efficiently. Staffed a project team composed of people whose abilities are established. Demonstrates resourcefulness and creativity in accomplishing objectives with limited resources, budgets and/or time. Has developed needed skills on the project team when no other resources where available. Proficient in use of staffing tools and procedures such as job posting, career development, etc.
5 years of relevant work experience.
Bachelor's degree.

Responsibilities

May train new team members and provide input to employee performance evaluations.
Designs, develops, implements, and oversees information technology (IT) solutions including hardware and software.
Implements short- and long-term IT solutions that meet the needs of the organization.
Installs, configures, administers, upgrades, and maintains security for IT hardware, software, and network infrastructure.
Support and provide input for information technology strategies, policies and plans, maintenance and use of information technology resources.
Support Customer requests for new equipment installations and departmental moves.
Train and support technology users.
Support operational processes and site acquisition and growth projects.