Senior Information Technology Analyst
About The Position
Kentro is hiring a Senior Information Technology Analyst to support NGA Vertex IT Services. This role provides advanced support and development for the Archibus IWMS, including database design/implementation, user training, and integration with advanced technologies such as mobile devices, CAD, BIM-Revit, and GIS data. The analyst will leverage technical solutions to meet organizational needs, implement functional and cost-efficient IT systems, gather feedback from end users, develop and analyze functional specifications, and plan and oversee projects. They will coordinate developers, integrate multiple systems, prioritize user requirements, research new tools for cleared environments, and provide advice and technical training. The position also involves managing Archibus operations, leading design and development activities using Agile methodologies, providing expert user support, troubleshooting and optimizing Archibus performance, and managing Archibus projects. Integration of advanced technologies and maintenance of Archibus data integrity and system security are key responsibilities. The role also includes supporting Archibus training and liaising with Archibus vendors.
Requirements
- Bachelor's Degree in a related field
- 10+ Years of related field or work experience
- Proven experience as an IT analyst, IT consultant, or similar role.
- Experience in project management.
- Knowledge of databases, system security, and troubleshooting.
- Experience in business analysis and a deep understanding of business practices.
- Proven experience as an IT analyst or consultant, with a focus on enterprise software systems.
- Demonstrated project management skills, including experience with SDLC methodologies (e.g., Agile, Kanban).
- Strong understanding of database principles, system security, and troubleshooting methodologies.
- Archibus System Integrator certification or equivalent demonstrable experience.
- Practical experience with DBMS, SQL, and database architecture.
- Proficiency in web technologies (JavaScript, Java, HTML, XML, SQL) and configuration tools.
- Excellent technical writing and documentation skills.
- TS/SCI with CI Poly
- US Citizen or Lawful Permanent Resident (Green Card)
Nice To Haves
- Experience gathering and implementing end-user feedback and prioritizing user requirements.
- Experience overseeing system upgrades and researching new tools, especially for cleared environments.
- Experience providing technical training and user support.
- Experience with Archibus performance monitoring and tuning tools.
- Strong knowledge of data cleansing and validation techniques.
- Practical experience implementing IT security best practices.
- Experience with Archibus system upgrades, patching, disaster recovery, and business continuity planning.
- Experience with Agile tools, i.e., JIRA
Responsibilities
- Provides advanced support and development for the Archibus IWMS, including database design/implementation, user training, and integration with advanced technologies such as mobile devices, CAD, BIM-Revit, and GIS data.
- Understand business and technology needs. Leverage technical solutions to meet organizational needs. Implement functional and cost-efficient IT systems.
- Gather feedback from end users about system performance.
- Develop and analyze functional specifications.
- Plan and oversee projects (e.g., upgrades, hardware/software installations).
- Coordinate developers to build and implement technology solutions.
- Integrate multiple systems and reconcile needs of different teams.
- Prioritize user requirements, oversee system upgrades, and research new tools appropriate to cleared environments.
- Design, analyze, and implement efficient IT systems within clear environments.
- Gather feedback from end users to continue improving systems.
- Provide advice and technical training.
- Manages Archibus operations, including business process development, review, automation, and documentation.
- Leads Archibus design and development activities, conducting research and implementing solutions using Agile methodologies.
- Provides expert user support, resolving issues, analyzing trends, and developing/delivering training.
- Troubleshoots and optimizes Archibus performance, resolving errors and improving workflows.
- Manages Archibus projects, gathering requirements, analyzing workflows, and developing strategies.
- Implements and integrates advanced technologies (mobile, CAD, BIM-Revit, GIS) with Archibus.
- Maintains Archibus data integrity and system security, managing upgrades and patches.
- Supports Archibus training, coordinating and delivering sessions to users.
- Provides first-line user support and escalates complex issues to the Archibus DBE.
- Liaises with Archibus vendors and GPOC regarding support, updates, and licensing.
Benefits
- paid time off
- healthcare benefits
- supplemental benefits
- 401k including an employer match
- discount perks
- rewards
- education reimbursement for certifications, degrees, or professional development
- funds for activities – virtual and in-person
- happy hours
- holiday events
- fitness & wellness events
- annual celebrations
- charity galas/events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
