Senior Implementation Consultant

nCino, Inc. • Toronto, ON

2d • $86,100 - $146,400 • Onsite

About The Position

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. Independently sets up and installs technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Senior member within team supporting clients with managing initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Troubleshoot client issues as they arise.

Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors. Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working. Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.

Requirements

• Typically requires a minimum of 5 years of related experience/ proficiency with a Bachelor’s degree; or 3 years and a Master’s / Advanced degree; or equivalent work experience (as applicable).
• 4+ years Salesforce.com architecture experience
• Salesforce App Builder and Salesforce Administrator Certifications
• Experience with the analysis, definition and implementation Solution, Information, Technical, Application Architecture based solutions
• Knowledge/Experience of various data encryption methods
• Passion to deliver the high quality solution to banking customers with an all-in commitment to what we do

Nice To Haves

• Experience with AutoRabit, Copado, SFX
• Experience with Jira
• Experience with the Loan Origination/Servicing Systems, Enterprise Architecture framework

Responsibilities

• Demonstrates advanced understanding of Salesforce declarative automation and data integrity tools used to configure and extend nCino
• Articulates a proposed solution for or against customization
• Configures product features and in the context of the end-user and relative level of effort (LOE)
• Understands and articulates challenges inherent in environment strategy and promotion
• Recommends optimal extensions around or to the nCino data model to the team
• Demonstrates adept troubleshooting ability using a combination of configuration review, debug logs, and Chrome tools
• Proposes solutions using Salesforce and nCino UX, and Security mechanisms to achieve requirements
• Conducts nCino feature quality control and testing
• Proficiently uses complimentary Salesforce tools
• Exhibits competent understanding of common integrations
• Displays understanding and use of DevOps
• Promote cross-team collaboration focused on delivering product configuration for the end-user
• Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.

Benefits

• The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/ salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted. The base salary range for this job is: $86,100.00 - $146,400.00
• nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].
• Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
• At nCino, we believe transforming financial services requires more than cutting-edge solutions — it requires curious minds and bold ideas. Innovation isn't just built into our technology; it lives in our people. We know that breakthroughs happen in small, everyday moments as much as the big ones, and that real impact comes when talented people challenge convention together. That's why we hire curious minds, provide them with the resources they need to excel, and trust them to make extraordinary impact.
• The results speak for themselves: the nCino Platform has revolutionized how financial institutions operate, helping over 2,700 customers worldwide enhance strategic decision-making, improve risk management, and elevate customer satisfaction through best-in-class intelligent solutions. Recognized as a Great Place to Work and a top workplace in fintech, we're powering a new era of banking with data, AI, automation, and the ingenuity of our teams, proving that when curious minds meet bold ideas, extraordinary impact follows.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior