Senior Implementation Consultant (HR)

ADP • Alpharetta, GA

2h • Hybrid

About The Position

ADP is hiring a Senior Implementation Consultant - HR. This role is for individuals who thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are valued. The ideal candidate has a passion for out-of-the-box thinking and is committed to ensuring clients maximize their investments. The role is within an inclusive environment that fosters collaboration and belonging. In this role, you will combine analytic and project management skills with the ability to simplify complex information to help clients develop the skills and confidence to use ADP products with ease. You will leverage top-ranked training programs and world-class service guidelines, along with business consulting expertise, to create exceptional onboarding experiences for each product or service implementation. The primary goal is to successfully implement clients on HCM products and services, with daily tasks varying based on client questions and solutions provided. The role offers continuous learning opportunities and top-ranked training to ensure success. Success in this role requires strong client relationship skills, the ability to build rapport, establish trust, and maintain professionalism. You will provide expert support to make integrated solutions stand out in a competitive global marketplace, aiming for high client satisfaction scores and positive project team sentiment. The company values inclusion and fosters friendships that last.

Requirements

• At least 5 years of experience working in an implementation or business consulting environment.
• At least 2 years of experience working in Human Resources.
• Strong client relationship skills, including the ability to influence and guide the client to the best solution.
• Ability to recognize project risks and proactively partner with the team to document and mitigate them.
• Demonstrated learning agility and critical thinking skills.
• Ability to apply best practice concepts and experience in new implementation situations.
• Excellent analytical, time management, and communication skills (verbal and written).
• A college degree is not required; equivalent experience is acceptable.
• Military Experience is valued.

Nice To Haves

• Industry expertise applied to each client solution.
• Application of HR best practices through in-depth client consultation.
• Ability to maintain focus and work effectively with multiple demands.
• Ability to work independently to provide solutions and as part of a team to accomplish implementation tasks.
• Comfort working in a performance-based and structured environment while demonstrating high ethical standards.
• Proficiency in the latest web technologies with working knowledge of various operating systems.
• Proficiency using Microsoft Office, FinancialForce, and other relevant systems.
• Highly recognized professional certifications, such as: PMP, PgMP, PHR, SPHR, CCP, CBP, HCS.

Responsibilities

• Partner with clients to understand their business and related needs, building long-term trust and becoming a credible resource.
• Analyze the client's existing systems, interface requirements, and business processes.
• Stay informed about HCM capabilities, new product features, and potential functionality challenges.
• Collaborate with other members of the client project team, sales, and client service to understand the business.
• Recommend and implement appropriate solutions to clients based on their unique needs and ADP's HCM offerings.
• Incorporate new processes, tools, and approaches when recommending an ADP solution.
• Adopt a lifelong learner mentality by participating in process improvement initiatives and finding new ways to improve the business.
• Pioneer new initiatives to enhance the client experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed